DoppleDesk
Free help desk ticketing for small teams·doppledesk.com
DoppleDesk is a lightweight, mobile-friendly help desk and ticketing tool for small organizations such as non-profits, clubs, HOAs, and volunteer teams. Teams create a public support portal, customize intake forms, and triage incoming tickets in a shared workspace. The free plan supports up to 20 agents and 50 active tickets with no per-seat charges. Additional features include custom ticket templates, CSV export, automatic backup emails, in-app notifications, and dark mode.
What it's for
Features 14
- Automatic daily or weekly backup emails with CSV of cleared tickets
- Comment threads and mentions for team collaboration
- Configurable ticket retention rules (auto-delete, auto-clear at limits)
- CSV export of tickets
- Custom intake fields and up to 3-15 ticket templates
- Custom portal name, intro text, and thank-you message
- Customizable public support portal (color, gradient, or image background)
- Dark mode
- In-app notifications for assignments, updates, and mentions
- Mobile-friendly agent queue and portal
- No account required for ticket submitters
- Shared ticket queue for up to 50 active tickets
- Ticket assignment and ownership tracking
- Up to 20-50 agents depending on plan, with no per-seat charges
At a glance
No company, integrations, or compliance data published yet.
Pricing
Annual billing is offered at a discount, but the exact discounted rate is not shown. All plans include unlimited requesters; only agent seats count toward plan limits.
Free forever, no credit card required.
Up to 20 agents, up to 50 active tickets, 3 custom intake templates, 1 customizable portal
Annual billing available at a discount (amount not specified).
Up to 35 agents, up to 100 active tickets, 7 custom intake templates, 2 customizable portals
Annual billing available at a discount (amount not specified).
Up to 50 agents, up to 250 active tickets, 15 custom intake templates, 3 customizable portals