Smartlook is unclaimed —

Smartlook

smartlook.com

Smartlook is a digital experience analytics tool that lets teams watch session recordings of users on websites and mobile apps, track custom events, build funnels to find drop-off points, and view heatmaps and behavior flows to understand user navigation. It also provides crash reports so teams can see what happened before an app crash without needing QA reproduction. The company has announced it has joined Cisco and is winding down Smartlook as a standalone product in favor of Digital Experience Analytics within the Splunk Observability Cloud.

What it's for

Watching session recordings to diagnose website or app problemsFiltering recordings to quickly reach crucial momentsTracking how often users perform actions that matterUsing events as filters within session recordingsFinding where and why users drop off in funnelsGetting recordings of drop-off sessions within a funnelViewing heatmaps of clicks and scroll depth on pagesVisualizing user movement across a site or app with behavior flowsReviewing crash reports and session recordings to determine crash causesSetting up scheduled (daily/weekly/monthly) reports for dashboards, events, heatmaps, and funnelsExporting session data as CSV (up to 1,000 users in a segment)

Features 13

Advanced filtering of recordings
Behavior flows visualizing user navigation paths
Crash reports with related session recordings
CSV export of session data (up to 1,000 users per segment)
Data export via API
Event tracking
Events usable as filters in recordings
Funnel analysis to find drop-off points
Heatmaps (clicks and scroll depth)
One-click access to recordings of funnel drop-offs
REST API with token-based access
Scheduled reporting (daily, weekly, or monthly) for dashboards, events, heatmaps, and funnels
Session recordings of website and mobile app users

At a glance

free tierAPI

TypeWeb app

DeploymentCloud

PlatformsWeb

CompanySmartlook.com, s.r.o.

Resources

Pricing

As of End of Sale (31 May 2026), no new Smartlook subscriptions are sold. Existing customers may renew until 31 August 2026, after which paid subscriptions run until they expire (no later than 31 August 2027), then access continues on the Free plan until the platform is decommissioned on 30 September 2027. No specific paid plan prices are published on these pages.

FreeFree

Existing paid customers will be moved to the Free plan after their subscription ends; no new paid subscriptions are being sold as of End of Sale.

Access is limited to free plan limitations once a paid subscription ends; specific quotas not detailed on these pages.