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DataInbox

The Operational Infrastructure for AI-Native Business·datainbox.ai

DataInbox is an operational control plane that sits between business systems, humans, and AI agents. It ingests business events (orders, tickets, signals) through governed inboxes, applies a deterministic policy engine to validate, route, and approve actions, and produces a full immutable audit trail. It offers agent orchestration, an MCP server and CLI for developers, and can run as managed SaaS, private cloud, or fully self-hosted.

What it's for

Customer support intake and escalationOrder and workflow validation against business rulesEvent and session consolidation for unified customer journeysOperational monitoring and alert routingGoverned AI agent access to enterprise dataAudit and compliance traceability for regulated environments

Features 20

A/B testing for AI rules
Agent Inbox for governed AI agent autonomy
CLI for managing rules, schemas, and semantic catalog as code
Connectors for streaming, database, SaaS, and IoT data sources
Content Inbox for deterministic content delivery
Customer Inbox for Golden Profiles from customer signals
Deterministic policy engine for routing, validation, and approvals
Field-level encryption (AES-256, BYOK)
Full API access
Governed agent orchestration
Hot-swappable AI providers (OpenAI, Anthropic, Google, Mistral, Meta Llama, Cohere, AI21, AWS Bedrock, Perplexity, Groq, Hugging Face, Stability AI)
Hot-swappable databases
Human-in-the-loop approval escalation
Immutable, auditable event and action log
MCP server for AI agent integration
Role-based access control
Sovereign deployment options (SaaS EU/US, private cloud, self-hosted, air-gapped)
SSO (SAML 2.0/OIDC) and SCIM 2.0 provisioning
Verified Business Events universal event contract
Workflow Inbox for policy-enforced workflows

At a glance

self-hostableAPI

TypeWeb app

DeploymentHybrid

PlatformsWeb

Forenterprises, regulated industries, SaaS vendors, agencies, system integrators, product OEMs, AI-native organizations

CompanyDataInbox · 2014

Integrations

OpenAIAnthropicGoogleMistralMeta LlamaCohereAI21AWS BedrockPerplexityGroqHugging FaceStability AIKafkaConfluentRedpandaKinesisPub/SubEvent HubsNATSPostgreSQLMySQLMongoDBSnowflakeBigQueryDatabricksRedshiftStripeSalesforceHubSpotShopifyZendeskIntercomSAPNetSuiteS3SFTPMQTTOPC UAAWS IoTOktaAzure ADGoogle WorkspacePingSplunkDatadogElasticChronicleOpenAI Agents SDKLangGraphCrewAIn8n

Complianceself-reported

GDPREU AI ActSOC 2ISO 27001HIPAA

Resources

Docs

Pricing

Professional plan is priced at €295/month per Company Workspace. Enterprise and OEM Platform tiers are custom-quoted. One-time setup/configuration packages (€1,995–€9,950) are separate implementation fees, not recurring license costs. Free onboarding is included before licensing begins.

Professional€295/mo

Free onboarding included before licensing begins

1,000,000 business messages included every month; up to 3 production domains

EnterpriseQuote

Custom pricing, tailored to requirements; contact sales

Unlimited business messages, custom storage

OEM PlatformQuote

For SaaS vendors, agencies, integrators, product OEMs; contact platform team for pricing

15% discount on subscription licenses for Registered Implementation Partners [raw type: other]