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falcana

business, ready for take off·falcana.com

falcana is an all-in-one business software platform for small and medium-sized enterprises that combines customer management, project handling, invoicing and communication in a single tool. It includes modules for CRM, field sales and sales controlling, quotes and follow-ups, resource and task planning, invoicing and dunning, article and warehouse management, newsletter and marketing campaigns, complaint/support handling, event management, and GDPR-compliant data protection.

What it's for

Managing customers, prospects and suppliers centrallyTracking contact history and filed emailsManaging field sales teams and sales controllingCreating and sending quotes as PDFs with templated text blocksFollowing up on outstanding quotes and remindersPlanning resources, tasks and calendars, including delegation to colleaguesManaging business assets/objects (machinery, services) and their historyCreating invoices, delivery notes and dunning lettersManaging articles and warehouse stock across multiple locationsRunning newsletter, email, direct-mail and phone marketing campaignsHandling complaints and support requests with time tracking and billingManaging events and their related activities and offersSupporting GDPR-compliant handling of personal data

Features 19

Article and multi-location warehouse management
Automatic stock deduction/addition via delivery notes and orders
Complaint and support ticket management with time tracking
CRM / customer management
Dunning (payment reminder) management
Event management with calendar linkage
Field sales and sales controlling tools
Follow-up/reminder tracking for quotes and projects
GDPR/data protection support tools
Interface to common accounting systems
Invoicing, delivery notes and multi-client support
Newsletter and marketing campaign tools (email, mail, phone)
Newsletter signup form for websites
Object/asset management with historical tracking
Quote creation with PDF export and letterhead templates
Remote maintenance (Fernwartung) access
Resource, task and group calendar management
REST API
Smart distribution/mailing lists

At a glance

free trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb

Forsmall and medium-sized enterprises (SMEs)

Companyfalcana Software GmbH

Complianceself-reported

GDPRCyber Trust Label Austria

Resources

Docs

Pricing

Pricing details are not shown on the pages provided; a dedicated 'Preise & Pakete' (prices & packages) page is referenced but its content is not included.