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falcana
business, ready for take off·falcana.com
falcana is an all-in-one business software platform for small and medium-sized enterprises that combines customer management, project handling, invoicing and communication in a single tool. It includes modules for CRM, field sales and sales controlling, quotes and follow-ups, resource and task planning, invoicing and dunning, article and warehouse management, newsletter and marketing campaigns, complaint/support handling, event management, and GDPR-compliant data protection.
What it's for
Managing customers, prospects and suppliers centrallyTracking contact history and filed emailsManaging field sales teams and sales controllingCreating and sending quotes as PDFs with templated text blocksFollowing up on outstanding quotes and remindersPlanning resources, tasks and calendars, including delegation to colleaguesManaging business assets/objects (machinery, services) and their historyCreating invoices, delivery notes and dunning lettersManaging articles and warehouse stock across multiple locationsRunning newsletter, email, direct-mail and phone marketing campaignsHandling complaints and support requests with time tracking and billingManaging events and their related activities and offersSupporting GDPR-compliant handling of personal data
Features 19
- Article and multi-location warehouse management
- Automatic stock deduction/addition via delivery notes and orders
- Complaint and support ticket management with time tracking
- CRM / customer management
- Dunning (payment reminder) management
- Event management with calendar linkage
- Field sales and sales controlling tools
- Follow-up/reminder tracking for quotes and projects
- GDPR/data protection support tools
- Interface to common accounting systems
- Invoicing, delivery notes and multi-client support
- Newsletter and marketing campaign tools (email, mail, phone)
- Newsletter signup form for websites
- Object/asset management with historical tracking
- Quote creation with PDF export and letterhead templates
- Remote maintenance (Fernwartung) access
- Resource, task and group calendar management
- REST API
- Smart distribution/mailing lists
At a glance
free trialAPI
TypeWeb app
DeploymentCloud
PlatformsWeb
Forsmall and medium-sized enterprises (SMEs)
Companyfalcana Software GmbH
Complianceself-reported
GDPRCyber Trust Label Austria
Resources
Pricing
Pricing details are not shown on the pages provided; a dedicated 'Preise & Pakete' (prices & packages) page is referenced but its content is not included.