Frill is unclaimed —

Frill

The all-in-one customer feedback tool for product teams·frill.co

Frill is a customer feedback platform that lets product teams collect ideas, prioritize them, publish a public roadmap, announce shipped features via a changelog, and run in-app micro surveys (NPS, CSAT, polls). It can be embedded as a widget in a product or used as a standalone hosted feedback board. The platform includes voting, commenting, prioritization tooling, and integrations with support and project-management tools.

What it's for

Prioritize feature requests based on user votesEmbed a feedback board into your app or marketing siteCollect beta tester input or usability testing feedbackAnnounce new features with contextual widgetsRun Idea Polls to determine what to build nextSegment announcements for different customer groupsTrack trends in NPS and customer satisfaction

Features 20

AI Browser Extension to capture ideas from helpdesk tickets
Boosted Announcements popup
Bulk CSV Import from Canny, Aha, Upvoty, Fider
Changelog / Announcements with unlimited entries
Contextual/segmented surveys
Custom Domain with automatic SSL
Custom Statuses and Micro Roadmaps
Duplicate Detection with automatic Smart Merge
Embeddable Widget (popover, modal, sidebar, inline)
Feature Suggestion Portal (branded idea board)
Multi-language translations (nine supported languages)
NPS, CSAT, Idea Poll, Quick Poll, Open Feedback surveys
Priority Matrix (benefit/cost scoring)
Public & Internal Roadmaps
Slack Notifications
SSO Authentication (JWT, Okta, Microsoft Entra ID SAML)
Vote on Behalf of customers
Voting and commenting on ideas
Webhooks and REST Developer API
White Label branding removal

At a glance

free trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb

ForSaaS product teams, Startups and scale-ups, Cross-functional teams (product, support, success, and engineering)

CompanyFrill Group Pty Ltd.

Integrations

JiraTrelloLinearMonday.comAzure DevOpsIntercomZendeskHelp ScoutSlackZapierPabblyIntegratelyWordPressGoogle DocsGoogle SheetsMiroAirtableBasecampAsana

Complianceself-reported

SOC2GDPR

Resources

Pricing

Enterprise plan starts at $349/month with custom pricing available via Contact Sales. Annual pricing is not publicly listed.

Startup$25/mo

50 active Ideas included, 1 Survey included, Unlimited teammates and tracked users, All core feedback, roadmap, and announcement tools

50 active Ideas included, 1 Survey included

Business$49/mo

Everything in Startup, Unlimited active Ideas, 3 Surveys included, Unlimited teammates and tracked users

Unlimited active Ideas, 3 Surveys included

Growth$149/mo

Everything in Business, Unlimited active Ideas, Unlimited Surveys included, Privacy features included, White Labeling included

Unlimited active Ideas, unlimited Surveys, Privacy and White Labeling included

Enterprise$349/mo

Starting price; contact sales for custom pricing

Starting at $349/month, custom pricing available via Contact Sales