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Middleware

Full-stack Observability With AI SRE Agent·middleware.io

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Middleware is a full-stack cloud observability platform that collects and analyzes telemetry data (logs, metrics, and traces) to provide visibility into infrastructure and applications. It unifies infrastructure monitoring, APM, log monitoring, real user monitoring, synthetic monitoring, database monitoring, and LLM observability into a single OpenTelemetry-native platform. Its OpsAI co-pilot automatically detects anomalies, performs root cause analysis, and suggests or automates fixes to reduce mean time to resolution.

What it's for

Frontend to backend correlationDigital experience monitoringLog analysis and correlationEndpoint monitoringKubernetes monitoringCloud infrastructure monitoring (AWS, Azure, GCP)Root cause analysis and automated issue remediationLLM application observability

Features 20

  • Application performance monitoring (APM)
  • Browser testing
  • Container monitoring
  • Continuous profiling
  • Custom dashboards
  • Database monitoring (MySQL, PostgreSQL, MongoDB, Cassandra, Aurora)
  • Distributed tracing
  • Error tracking
  • Infrastructure monitoring
  • Live alerting
  • LLM observability
  • Log monitoring with AI-powered Query Genie (natural language querying)
  • Notebooks
  • Observability pipeline / ingestion control
  • OpsAI AI-powered root cause analysis and automated fixes
  • Real user monitoring (RUM)
  • Serverless monitoring
  • Session replay
  • Synthetic monitoring
  • User-facing status page

At a glance

free trialAPI
TypeWeb app
DeploymentCloud
PlatformsWeb, Windows, macOS, Linux
ForDevOps teams, SREs, engineering teams
CompanyMiddleware · 2022

Integrations

OpenTelemetryPrometheusMySQLPostgreSQLMongoDBCassandraAuroraAWSAzureGCPKubernetesOpenAIAnthropicAzure OpenAICohereAWS BedrockMistralVertex AIHugging FaceGeminiGroq

Complianceself-reported

SOC 2 Type IIGDPRHIPAAISO 27001

Resources

Pricing

Pricing is usage-based: Pay As You Go charges $0.3/GB for data plus per-unit rates for RUM sessions, synthetic checks, and browser test runs; OpsAI root-cause analysis is billed by token usage while error detection is free. Custom tier is quote-based via Contact Us.

Free TrialFree

Free access to all features for 14 days

14 day retention; 10 Browser Test Runs; valid for 14 days

Pay As You GoQuote

Flat usage-based rate; can cancel anytime

Default 30 day retention

CustomQuote

Quote-based; volume discounts and premium support; contact sales

Custom data retention

Discounts available for startups, contact us to learn more

Last checked 29 days ago·