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SocialHub

Your professional social media management software that makes you smile·socialhub.io

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SocialHub is an all-in-one social media management software for content planning, community management, and detailed analytics. It offers a unified inbox for comments, messages and mentions, a cross-channel content planner, and reporting tools. The platform includes team-based collaboration features, AI functionalities, and integrated approval processes for social media professionals.

What it's for

Managing multiple social media channels from one inboxPlanning and scheduling social media content across channelsAnalyzing social media performance with reporting and taggingTeam collaboration with approval workflowsCrisis communication for public authoritiesEmployee advocacy / turning employees into brand ambassadorsManaging online reviews from platforms like Google My Business and TrustpilotMonitoring brand mentions via social listening

Features 20

  • Analytics and custom reporting with campaign tags
  • Approval workflows / four-eyes principle
  • Benchmarking / competitor analysis
  • Built-in image editor with platform-specific cropping
  • Canva integration for design import
  • Cross-channel content planner with calendar view
  • Custom Channel API
  • Customizable user roles
  • Employee Advocacy module for brand ambassadors
  • Idea Board (Kanban-style content idea management)
  • Integrated link shortener
  • Media library for creative assets
  • Post-based inbox sorting comments by post
  • Review management for platforms like Trustpilot and Google My Business
  • Sentiment analysis of incoming tickets
  • Smart Custom Folder for ticket organization
  • Smart Inbox unifying comments, messages and mentions
  • Smart Reply AI-generated response suggestions (based on Microsoft Azure GPT)
  • Smart Rules automation for comment moderation
  • Social Listening with keyword monitoring

At a glance

API
TypeWeb app
DeploymentCloud
PlatformsWeb
LanguagesGerman
Foragencies, government authorities, businesses/companies
Companymaloon GmbH · 2009

Integrations

TrustpilotYouTubeGoogle Play StoreApple App StoreCanvaBynderFlipThreadsWhatsAppPinterestMastodonMicrosoft AzureGoogle My BusinessBlueskyFacebook MessengerZendeskLinkedInTwitterFacebookUnsplashSalesForceInstagramTikTokWordPress

Complianceself-reported

C5European Accessibility Act (EAA)GDPRBDSGISO 27001

Resources

Pricing

Packages (Professional, Enterprise, Custom) are individually priced; no public numeric prices are listed and customers must request a quote ('Paket anfragen').

ProfessionalQuote

Pricing available on request; request a package via contact form

Includes 10 social media channels; bookable from 3 users

EnterpriseQuote

Pricing available on request; request a package via contact form

Includes 20 social media channels; bookable from 3 users

CustomQuote

Fully custom package; pricing available on request

Unlimited users and channels; includes desired integrations

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Last checked 1 month ago·