Sprout Social
Where social becomes business intelligence·sproutsocial.com
Sprout Social is a cloud-based social media management and social intelligence platform that helps teams publish content, monitor conversations, engage audiences, and analyze performance across social networks. It includes an AI agent (Trellis) that turns real-time social signals into actionable insight, plus optional add-ons for premium analytics, social listening, employee advocacy and influencer marketing. Plans scale from small teams managing a handful of profiles up to enterprise organizations with cross-functional workflows and compliance needs.
What it's for
Features 20
- Automatic data masking for PII protection
- Competitor, tag and paid insights
- Consolidated Smart Inbox and collaboration tools
- Employee content curation and sharing
- Enhance Post by AI Assist
- Enhance Reply by AI Assist
- Helpdesk integrations
- Influencer discovery from 10M+ social profiles
- Keyword and location monitoring
- Message Spike Alerts
- Message tagging
- Mobile app for iOS and Android
- Optimal send-time scheduling
- Profile and post-level performance reporting
- Review management
- Secure Forms for PII/PHI collection
- Sentiment analysis in Smart Inbox and Reviews
- Sprout API access
- Team productivity and social customer care reporting
- Trellis AI agent for turning conversation into insight
At a glance
Integrations
Complianceself-reported
Resources
Pricing
Prices shown are per-seat monthly rates; Standard, Professional and Advanced prices reflect annual billing. Essentials additionally lists a $99/seat/month rate for monthly billing. Enterprise pricing is custom via sales.
Newly introduced plan focused on simplifying publishing workflows
Connect up to 5 social profiles; 100 monthly AI agent credits per seat; brand keywords not included
Marked 'Most popular'
5 social profiles; 10 brand keywords per group; 100 monthly AI agent credits per seat
Everything in Standard, Unlimited social profiles, Message tagging, Extensive competitor, tag and paid insights, Enhance Post by AI Assist
Unlimited social profiles; 10 brand keywords per group; 100 monthly AI agent credits per seat
Everything in Professional, Enhance Reply by AI Assist, Sentiment in the Smart Inbox and Reviews, The Sprout API and Helpdesk integrations, Team productivity and social customer care reports, Message Spike Alerts
Unlimited social profiles; 20 brand keywords per group; 100 monthly AI agent credits per seat
Custom quote-based pricing via demo request
Custom, tailored to enterprise needs