Vtiger CRM is an all-in-one AI-powered CRM platform that unifies sales, marketing, and customer support teams around a single view of customer data. It offers pipeline management, marketing automation, help desk/ticketing, inventory and invoicing, project management, and built-in AI tools (Calculus AI, Agent Builder). The product is available as a cloud service and also has an Open Source edition, and includes a low-code extension platform (VTAP) and mobile apps for Android and iOS.
What it's for
Features 19
- 500+ third-party app integrations
- AI Agent Builder, Chatbot, and Prompt Builder
- Calculus AI insights and predictions
- CPQ (Configure, Price, Quote)
- Deal/Contact 360-degree One View
- Email and SMS marketing campaigns
- Generative AI Designer and Prediction AI Designer
- Help desk with SLAs and customer portal
- Inventory, invoicing, and purchase/sales orders
- Lead and contact management
- Live chat support
- Low-code application platform (VTAP) for custom extensions
- Mobile apps for navigation, voice notes, and business card scanning
- Project management (tasks, Gantt, Kanban)
- Reporting and customizable dashboards
- Sales pipeline management with Kanban view
- Sales playbooks and process designer
- Web-to-lead forms and landing pages
- Workflow automation and approvals
At a glance
Integrations
Complianceself-reported
Pricing
Prices are per Standard User per month; a lower-cost Single App User license (view-only access to other apps) is available for some plans. Local taxes are charged in addition to listed prices. The pricing page toggles between Monthly and Yearly billing, and a price calculator example shows the One Professional plan at $30/user/month 'billed annually', matching the base table figure, so it is unclear whether the listed numbers already reflect the annual discount.
Listed as originally US$5 per user, now offered as a Forever Free Account.
Max users 10, Max records 3000, 3 GB storage, 1000 emails/month
Single App User pricing not available for this plan (Standard User only).
Max users 15, Max records 100,000; 5000 Emails/month or 500 Emails/user
Single App User price is $20/user/month for this plan.
20,000 Emails/month or 2000 Emails/user
Single App User price is $30/user/month for this plan.
Single App User price is $38/user/month for this plan.
Save up to 34% when billed annually (exact undiscounted monthly rate not separately shown).
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