ApplianceOps is unclaimed —

ApplianceOps

The operating system built only for appliance repair shops.·applianceops.pro

ApplianceOps is an all-in-one CRM and field-service platform built exclusively for appliance repair shops. It handles dispatch and scheduling, per-machine invoicing, home-warranty split billing, AI-assisted diagnosis and dispatch-email parsing, payments, inventory, and full offline field work. It is delivered as a progressive web app that runs on phones, tablets, and desktop/laptop PCs without an app store.

What it's for

Dispatch and scheduling for appliance repair callsHome-warranty split billing between customer and warranty companyAI parsing of home-warranty dispatch emails and work ordersAI-assisted appliance error-code diagnosisPer-machine, multi-appliance invoicingCard, PayPal, and pay-by-link payments in the fieldFull offline invoicing, payments, and signature captureUsed-appliance resale, delivery, and warranty-clock trackingParts and inventory management including backorders and returnsPayroll, timesheets, and commission calculationReporting on revenue, technician performance, and KPIsOnline booking and public storefront for customersQuickBooks Online syncNightly backup to the shop's own Google Drive

Features 21

AI appliance error-code Diagnosis Assist
AI Assistant for read-only Q&A on shop data
AI CSV import for customer data migration
AI dispatch-email and work-order parsing
Card, PayPal, cash, check, and pay-by-link payments
Customer file with call history and warranty card
Dispatch board with per-technician view and multiple modes
Dispatch calendar (day/week/month) with drag-and-drop rescheduling
Full offline invoicing, payments, and signature capture
Home-warranty split billing with claims workbench
Nightly backup to the shop's own Google Drive
Online booking page and public storefront
Optional Business Line add-on with calling, texting, and AI text-back
Parts and inventory tracking with backorders and returns
Per-machine price book and multi-appliance invoicing
QuickBooks Online sync
Recurring job scheduling
Reports and KPI dashboards with drill-downs
Role-based access and permissions
Route optimization using real driving times
Used-appliance resale, delivery, and warranty-clock tracking

At a glance

free trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb, iOS, Android

ForIndependent appliance repair shops with 1–10 technicians, Shops doing home-warranty work needing split billing, Shops selling and delivering used appliances alongside service work, Solo technicians who need to run their business from a phone

CompanyApplianceOps

Integrations

QuickBooks OnlineStripePayPalGoogle Drive

Pricing

Pricing scales purely by seat count ($35 first seat + $15/additional seat, no ceiling); every plan includes all core CRM features. The Business Line phone add-on is priced separately by seat-count tier ($45/$65/$95) with enterprise pricing available on request. Old Solo/Team/Team Plus/Pro named tiers are grandfathered legacy plans no longer sold. Free trial is 14 days (30 with a referral code), no credit card required.

ApplianceOps$35/user/mo

Single per-seat plan, no tiers; old Solo/Team/Team Plus/Pro plans are grandfathered legacy plans no longer sold.

$15/mo per additional seat, no ceiling; team-size based scaling, not feature-gated