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Blazedesk

Flexible business software from the Cloud·blazedesk.us

Blazedesk is an all-in-one cloud business software suite offering CRM, Project Management, Invoicing, and Customer Support/Helpdesk modules for a fixed monthly fee per user. The modules are integrated so actions like invoicing a project can be done in one click. It is designed to scale from freelancers to enterprises and is accessible from desktop, tablet, and mobile devices.

What it's for

Managing sales activities and opportunities with CRMPlanning and tracking projects with Gantt charts, Kanban and Scrum viewsInvoicing projects and managing money flowProviding customer support via a ticketing/helpdesk systemTracking timesheets and team management across projects

Features 19

Budget and change management
Calendar
Client self-help portal
CRM with advanced reporting
Data storage with SSL encryption
Digital estimate acceptance
Document and file storage
Email automations and connection
Gantt charts, Kanban and Scrum views
Knowledge base
Marketing campaigns
Opportunity and sales flow management
Project billing and messaging
Project planning and scheduling
Sales targets tracking
SLA management and tracking
Social media connection
Support ticket billing
Timesheets and team management

At a glance

free trial

TypeWeb app

DeploymentCloud

PlatformsWeb

Forfreelancers, enterprises, entrepreneurs, small and large businesses

CompanyBlazedesk

Resources

Pricing

Each module (CRM, Project Management, Helpdesk/Support) can be purchased separately at its own per-user monthly rate. A 30-day (also stated as '1 month') free trial is offered before purchase.

C.R.M. User Plan$20/user/mo

Advanced Reporting, Calendar, Digital estimate acceptance, Document and File storing, E-mail automations, E-mail Connection, Estimate creation, Marketing Campaigns, Meeting and Communication logging, Opportunity Management, Sales Flow Management, Sales Targets, Social Media Connection, User Management

5 Gigabyte SSD Storage, 1 Terabyte of traffic

PM User Plan$20/user/mo

Automatic notifications, Budget management, Change Management, File storage, Gantt Charts, Incident management, Kanban views, Milestones, Project Billing, Project Messaging, Project Planning, Project Scheduling, Scrum views, Status tracking, Task management, Team management, Timesheets

5 Gigabyte SSD Storage, 1 Terabyte of traffic

Helpdesk User Plan$15/user/mo

Automatic notifications, Client self help portal, Contract management, E-mail integration, File storage, Incident management, Knowledge base, SLA Management, SLA tracking, Status tracking, Support Billing, Task management, Team management, Team member forwarding, Timesheets

5 Gigabyte SSD Storage, 1 Terabyte of traffic