Canny
Build the features that close deals·canny.io
Canny is an AI-powered customer feedback platform that captures, analyzes, and prioritizes feedback to help teams build what drives revenue. It automatically captures feedback from customer conversations across tools like Intercom, Zendesk, Gong, and Zoom, then deduplicates and categorizes it using AI (Autopilot). It also provides public/private roadmaps, changelogs, and feedback boards for collecting and closing the loop on customer requests.
What it's for
Features 22
- AI-powered feedback capture (Autopilot)
- Anonymized boards / hide vote counts
- API & webhooks
- Automation rules
- Changelog and release notes tool
- Comment summaries
- Content translations
- Custom admin roles
- Custom domains
- Custom fields
- Email whitelabel
- Feedback boards/portal
- Feedback deduplication
- Feedback discovery from sales/support conversations
- Idea management
- MCP server integration (ChatGPT, Claude, Cursor)
- Public/private roadmaps
- Remove branding
- Roadmap planning and prioritization
- Single sign-on (SSO)
- Smart replies
- User segmentation
At a glance
Integrations
Complianceself-reported
Pricing
The Pro plan is advertised as starting at $79/month when billed yearly; a separate monthly-billing price is not stated. Business plan pricing is custom/quote-based. Special plans exist for high-volume B2C products and discounts for qualified non-profits, both available on request.
For teams getting started with AI-powered feedback capture
25 tracked users
Price shown is $79/month when billed yearly; a monthly billing option exists via a toggle but its price is not separately stated.
100+ tracked users
Custom/quote-based pricing; request a demo to get a quote.
5,000+ tracked users
Save up to 20% by paying for a year upfront.