Capsule CRM
CRM Made Simple·capsulecrm.com
Capsule CRM is a cloud-based customer relationship management platform for managing contacts, sales pipelines, tasks, and projects. It includes AI-powered features such as summaries, email drafting, pipeline generation, and contact enrichment, plus reporting, workflow automation, and integrations with over 60 third-party tools. It is used by small and medium-sized businesses across sectors like professional services, manufacturing, and construction.
What it's for
Features 19
- AI Business & Contact Enrichment
- AI Email Assist for drafting emails
- AI Meeting Prep briefs
- AI Pipeline Generator to build custom sales pipelines
- AI Summaries of contact/opportunity/project activity
- API access for custom integrations
- Contact management with auto-enriched profiles
- Custom fields, tags, milestones, and branding
- Email templates and shared mailbox
- Microsoft 365 and Google Workspace Single Sign-On
- Mobile app for iOS and Android
- Multiple sales pipelines
- Project management via Kanban-style project boards
- Sales and activity reporting with dashboards
- Sales pipeline with Kanban drag-and-drop view
- Tasks & calendar with repeating tasks and reminders
- Two-factor authentication
- Website form lead capture
- Workflow automations (Tracks)
At a glance
Integrations
Complianceself-reported
Resources
Pricing
Starter, Growth, and Advanced plans are priced per user, per month, billed annually, but exact pricing is not publicly listed. Ultimate is a sales-assisted/quote plan for teams of 5+ users. Marketing add-on starts from $11/month.
Basic plan for managing contacts and opportunities; upgrade needed for AI features and automations.
Maximum 2 users; 250 Contacts; 5 custom fields; 1 Sales Pipeline
Per user, per month, billed annually. Exact dollar figure not stated on page. 14-day free trial, no card required.
30,000 Contacts
Per user, per month, billed annually. Exact dollar figure not stated on page. Marked 'Recommended'.
60,000 Contacts
Per user, per month, billed annually. Exact dollar figure not stated on page.
120,000 Contacts; 50 project boards; 50 sales pipelines
Quote/sales-assisted plan; sign up for trial and sales team will follow up.
Ideal for scaling teams with 5+ users
Pay Annually (Save up to 14%) vs Pay Monthly.