EspoCRM
#1 Open Source CRM·espocrm.com
EspoCRM is an open source CRM web application for managing contacts, sales, support, and marketing in one place. It lets users track accounts, leads, opportunities, and support cases, customize workflows, automate business processes, and connect to other systems through an open REST API. It can be run self-hosted (free download) or as a paid cloud-hosted service.
What it's for
Features 21
- Accounts and Contacts management
- Activity Stream feed
- Advanced reporting with charts
- Business Process Management (BPMN 2.0)
- Customer support case tracking and customer portal
- Customizable dashboards and dashlets
- Email sync, sending, templates and mass email campaigns
- Entity Manager for custom entities and fields
- Inventory management
- Kanban board views
- Knowledge base
- Leads capture and conversion tracking
- Meeting Scheduler booking pages
- Opportunities and sales pipeline tracking
- Products, price books, quotes, sales orders and invoices
- Project management with tasks, milestones and Gantt charts
- REST API with OpenAPI support
- Role-based and field-level permissions
- VoIP integration with call logging
- Webhooks for real-time integrations
- Workflow automation and scheduled workflows
At a glance
Integrations
Complianceself-reported
Resources
Pricing
Cloud plan prices are stated in EUR per user/month (Basic €12.90, Enterprise €22.00, Ultimate €59.00). A free 30-day trial is offered for cloud plans. A self-hosted version of EspoCRM is available as a free download for personal and commercial use, separate from the priced cloud plans. Basic and Enterprise plans are billed for 6 months or 1 year.
Billed for 6 months or 1 year; additional users charged per month.
minimum 3 users; 100,000 records; 3GB file storage per user
Number of records can be extended for an additional fee. Billed for 6 months or 1 year.
minimum 5 users; 10,000,000 records; 10GB file storage per user
400GB file storage, Unlimited number of records, SSL Encryption (256 bit keys, TLS 1.3), Full feature set, All extensions included, External access API, 2000+ integrations, 12x5 (hours/days) support, Dedicated IP address, private server, own domain name
minimum 10 users; unlimited records; 400GB total file storage