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SuiteCRM
The world's number 1 Open Source CRM·suitecrm.com
SuiteCRM is an open source Customer Relationship Management (CRM) software solution that provides a 360-degree view of customers and business. It is available as SaaS (hosted) or on-premise, and can be downloaded for free. It includes tools for sales, marketing, and customer service, along with an open REST API for integrating with third-party systems.
What it's for
Build a single tailored repository for customer dataCapture leads and manage opportunitiesCreate personalised quotationsAutomate customer segmentation and send targeted marketing contentTrack activity to generate more leadsEnable customer service teams to service smarter and fasterReporting and dashboards for key business metrics
Features 14
- 360-degree view of customer data
- Add-ons store for extending functionality
- Community-driven improvements, documentation and testing
- Customer segmentation automation
- Customer service management tools
- Flexible/customisable data model
- Lead capture and management
- Open REST API for integrations
- Opportunity management
- Outlook plugin
- Personalised quotations
- Reporting and dashboards
- Self-hosted or SaaS (hosted) deployment options
- Targeted marketing campaigns
Pricing
SuiteCRM can be downloaded and self-hosted for free, and a hosted free trial ('Spin up in the cloud') is offered. Paid offerings (SuiteASSURED total care package, SuiteCRM Hosted, Migration, Consultancy and Implementation, Enterprise Verification Service) are quote-based services.