Quackback is unclaimed —

Quackback

The open source alternative to Canny·quackback.io

Quackback is an open-source, source-available customer feedback platform that lets product teams collect feature requests, run public voting boards, share a public roadmap, and publish changelogs. It includes an admin inbox for triage, AI-powered duplicate detection and summaries, an embeddable widget, and a REST API with webhooks. It can be used as a hosted cloud service or self-hosted on your own infrastructure under an AGPL-3.0 license.

What it's for

Collect feature requests and bug reportsLet users vote on feedback to surface demandBuild and share a public product roadmapPublish a changelog and notify voters when features shipTriage feedback in a shared admin inboxEmbed a feedback widget inside a productAuto-capture feedback from Slack, Intercom, and ZendeskAI duplicate detection and sentiment analysis on incoming feedbackSync feedback with issue trackers like Jira and LinearProvide live chat and a help center to customers

Features 19

Admin triage inbox with filters and bulk actions
AI duplicate detection and merge suggestions
AI post summaries and sentiment analysis
AI semantic search across feedback
Analytics dashboard with breakdowns by status, board, or source
Changelog with subscriber email notifications
Custom domain for feedback portal
Custom statuses and tags
Customer attributes and segments
Embeddable feedback widget
Feedback boards with public voting
Help center with articles and smart search
Import/export via CSV, JSON, and GitHub issues
Live chat and shared team inbox
MCP server for AI agent access
Moderation queue for posts and comments
Public product roadmap
REST API with webhooks
Single sign-on (Okta, Auth0, Keycloak)

At a glance

free tierfree trialopen sourceself-hostableAPI

TypeWeb app

DeploymentHybrid

PlatformsWeb, Linux, macOS, Windows

Forstartups, scale-ups, enterprises, product teams

CompanyQuackback Ltd.

Integrations

SlackDiscordMicrosoft TeamsIntercomZendeskFreshdeskHubSpotSalesforceLinearJiraGitHubGitLabAzure DevOpsAsanaClickUpTrelloMondayShortcutNotionZapierMaken8nOktaAuth0KeycloakAzure ADOneLogin

Resources

Pricing

Cloud plans (Starter, Pro, Scale) are billed with an annual option showing 2 months free; the exact standalone monthly (non-annual) rate is not clearly stated as a distinct figure. All plans include a 14-day free trial with no credit card required. There is no permanent free tier on Quackback Cloud, but the full platform can be self-hosted for free under the AGPL-3.0 license with no feature gates or usage limits.

Starter$19/mo · billed annually

Price shown is the per-month equivalent when billed yearly; billing saves $48/year versus paying monthly.

1 team member, 3 boards, 50 posts

Pro$79/mo · billed annually

Price shown is the per-month equivalent when billed yearly; billing saves $192/year versus paying monthly.

10 team members, 10 boards, unlimited posts

Scale$299/mo · billed annually

Price shown is the per-month equivalent when billed yearly; billing saves $720/year versus paying monthly.

Unlimited team seats and boards