Rapitek CRM
Your CRM live in 2 weeks.·rapitek.com
Rapitek CRM is an enterprise customer relationship management platform covering sales, marketing, customer service, and manufacturing/operations management. Each customer receives a private, physically isolated tenant database rather than a shared table with row-level filters. Built-in AI features include a voice/text agent (Rapi) that creates and updates CRM records, an AI business-card scanner, AI-drafted email replies, and meeting-recording transcription and analysis. It also offers multi-currency reporting, native WhatsApp Business connectivity, and ERP integrations with systems such as Logo, SAP, and Netsis.
What it's for
Features 19
- AI business card scanner (OCR to lead)
- AI meeting recording transcription and summary
- AI-drafted email replies
- Case management, SLAs, and customer self-service portal
- Collaboration feed with @mentions on records
- Contact, account & opportunity management
- CPQ (Configure, Price, Quote) with approval chains
- Drag-and-drop sales pipeline with win probability tracking
- KVKK/GDPR consent management and audit logging
- Lead assignment rules (round-robin & criteria-based)
- Manufacturing MRP, BOM, work orders, and quality control
- Marketing campaign management (email & WhatsApp) with attribution
- Multi-currency support with daily exchange rate updates
- Native iOS and Android mobile apps
- Rapi voice/text AI agent for creating and updating CRM records
- Role-based access control, sharing rules, and audit trail
- Self-service Report Builder (4 types) and Dashboard Builder
- WhatsApp Business team inbox with dual connectivity (Cloud API + QR pairing)
- Workflow automation with if-then rules
At a glance
Integrations
Complianceself-reported
Pricing
Prices are shown as per-user/month figures billed annually; a monthly payment option exists but its rate is not separately stated. A 5-user minimum and 2-4 week implementation apply. A 30-day money-back guarantee is offered.
Priced per user/month, billed annually; a monthly payment option is also available but not separately priced on the page.
5-user minimum; API available only as an add-on; standard support
Priced per user/month, billed annually.
Most popular plan for multi-branch, growing operations
Priced per user/month, billed annually.
Targeted at manufacturing & enterprise-scale operations with complex processes