Pepper Cloud CRM is unclaimed —

Pepper Cloud CRM

AI WhatsApp CRM for Sales & Support·peppercloud.com

Pepper Cloud is an AI-powered, WhatsApp-integrated CRM built for small and medium businesses, unifying lead capture, sales pipeline management, multichannel messaging, customer support, and workflow automation in one platform. Its generative-AI assistant, AssistAI, provides an AI chatbot, chat and call insights, voice-to-notes conversion, and automated replies. The platform also includes analytics dashboards, multi-layered security controls, and mobile apps for managing deals on the go.

What it's for

Automate lead capture from web forms, WhatsApp messages, and digital adsManage sales pipelines across multiple stagesProvide 24/7 customer support via AI chatbotAutomate follow-ups and task assignmentsTrack sales and support performance via analytics dashboardsClose deals directly through WhatsApp integrationManage customer conversations across WhatsApp, Facebook Messenger, Instagram, and TelegramAccess CRM data and communicate with leads via the mobile app while on the goClaim PSG grant funding for CRM adoption (Singapore businesses)

Features 18

AI-driven lead scoring
Analytics dashboards for sales, activity, and performance
AssistAI generative-AI assistant for automation, chatbots, insights, and reporting
Chat summarisation and message rephrasing via AssistAI
Customer support management with round-robin ticket assignment and SLA tracking
Knowledge base training for the AssistAI chatbot
Lead capture from web forms, incoming messages, and digital ads
Mobile CRM apps for iOS and Android
Multi-layered data security (encryption, MFA, granular access controls, vulnerability testing)
Multichannel communication (unified email and messaging inbox)
Native WhatsApp Sales CRM integration (WhatsApp Cloud API)
No-code AI chatbot builder across multiple channels
Sales forecasting and predictive analytics
Sales pipeline management with multiple pipelines
Scheduled and on-demand data export
Third-party integrations for email, calling, accounting, and messaging tools
WhatsApp Support CRM with ticketing
Workflow automation for follow-ups and task assignment

At a glance

TypeWeb app

DeploymentCloud

PlatformsWeb, iOS, Android

LanguagesEnglish

Forsmall and medium businesses (SMEs), sales teams, support teams, Singapore businesses

CompanyPepper Cloud PTE LTD · 2017

Integrations

AircallGmailGoogle DriveInstagramLinkedInMessengerOutlookQuickBooksWeChatWhatsAppTwilioDear InventoryGoogle CalendarGoogle FormsJiraMailchimpOffice 365Outlook CalendarShopifyXeroFacebookGoogle ContactsGoogle SheetsKrispCallMailerliteOne DriveOutlook ContactTelegramZoomWhatsApp Cloud API

Complianceself-reported

PDPATUV certified (zero vulnerability)

Pricing

Pricing for all plans (Starter, Growth, Enterprise) is quote-based and provided after a demo request rather than listed publicly; the vendor states there are no hidden setup fees. Eligible Singapore SMEs can access up to 50% grant support through the PSG program.

StarterQuote

Best for small businesses getting started; pricing available via demo request.

Up to 5 users

GrowthQuote

Best for growing teams scaling up; pricing available via demo request.

10-12 users

EnterpriseQuote

Best for large companies; a bespoke quote is provided by the sales team.

50+ users

Up to 50% grant support available on Pepper Cloud AI WhatsApp CRM for eligible Singapore businesses via the PSG grant. [raw type: other]