RepairWorkshop
POS + Tickets + Inventory — Keep every repair moving, from intake to pickup·repairworkshop.ca
RepairWorkshop is a modern point-of-sale and repair-ticket management platform built for phone, computer, and electronics repair shops. It combines POS checkout, repair tickets with IMEI/serial number tracking, inventory and parts management, customer CRM, warranties, loyalty programs, team management, and reporting in a single cloud-based system. It runs in modern browsers on tablets, phones, laptops, and desktop computers, and is bilingual in French and English.
What it's for
Features 20
- 200+ role-based permissions across 5 role levels
- Accounts receivable and credit management
- Automatic warranties (repair and manufacturer) and warranty returns
- Barcode and label printing for tickets and devices
- Bilingual (FR/EN) interface and receipts
- Customer CRM with device/ticket/purchase history
- Customer-facing display screen and digital signatures
- Customizable dashboard, daily closings, and scheduled CSV/Excel exports
- Employee clock-in/out with geofencing restrictions
- Estimates and quotes with approval workflow
- Guided onboarding setup wizard
- IMEI/serial number tracking on inventory and devices
- Loyalty program with points, tiers, and redemption
- Point of sale for services, parts, and devices in one cart
- Public customer portal for tracking repairs without login
- Purchase orders, stock counts, and low-stock alerts
- Repair tickets with customizable statuses and workflow
- Service contracts with recurring billing
- Team chat with channels and role-targeted notifications
- Two-factor authentication (2FA) and full audit log
At a glance
Integrations
Complianceself-reported
Pricing
Single plan priced at 50 CAD/month, billed monthly, no long-term contract and no setup fees. Payments processed via Stripe in Canadian dollars.
Single all-inclusive plan, billed monthly in CAD, no contract.
Includes up to 25 users