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RepairWorkshop

POS + Tickets + Inventory — Keep every repair moving, from intake to pickup·repairworkshop.ca

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RepairWorkshop is a modern point-of-sale and repair-ticket management platform built for phone, computer, and electronics repair shops. It combines POS checkout, repair tickets with IMEI/serial number tracking, inventory and parts management, customer CRM, warranties, loyalty programs, team management, and reporting in a single cloud-based system. It runs in modern browsers on tablets, phones, laptops, and desktop computers, and is bilingual in French and English.

What it's for

Track repair jobs from intake to pickup with custom statusesCapture device IMEI/serial numbers and condition at intakeSell services, parts, and devices together in one POS cartTrack parts inventory and reorder with purchase ordersRun a customer loyalty and rewards programManage warranties and warranty returnsTrack employee time with geofenced clock-in/outGenerate reports on sales, taxes, margins, and technician performanceLet customers track repair status online without logging in

Features 20

  • 200+ role-based permissions across 5 role levels
  • Accounts receivable and credit management
  • Automatic warranties (repair and manufacturer) and warranty returns
  • Barcode and label printing for tickets and devices
  • Bilingual (FR/EN) interface and receipts
  • Customer CRM with device/ticket/purchase history
  • Customer-facing display screen and digital signatures
  • Customizable dashboard, daily closings, and scheduled CSV/Excel exports
  • Employee clock-in/out with geofencing restrictions
  • Estimates and quotes with approval workflow
  • Guided onboarding setup wizard
  • IMEI/serial number tracking on inventory and devices
  • Loyalty program with points, tiers, and redemption
  • Point of sale for services, parts, and devices in one cart
  • Public customer portal for tracking repairs without login
  • Purchase orders, stock counts, and low-stock alerts
  • Repair tickets with customizable statuses and workflow
  • Service contracts with recurring billing
  • Team chat with channels and role-targeted notifications
  • Two-factor authentication (2FA) and full audit log

At a glance

free trial
TypeWeb app
DeploymentCloud
PlatformsWeb
LanguagesFrench, English
Forphone repair shops, computer repair shops, electronics and microsoldering shops, buy/sell/trade shops
CompanyLogiciels Cygsoft inc.

Integrations

Stripe

Complianceself-reported

Loi 25

Pricing

Single plan priced at 50 CAD/month, billed monthly, no long-term contract and no setup fees. Payments processed via Stripe in Canadian dollars.

Plan tout inclusC$50/mo

Single all-inclusive plan, billed monthly in CAD, no contract.

Includes up to 25 users

Last checked 20 days ago·