RoomRaccoon
The HMS that makes you more efficient·roomraccoon.com
RoomRaccoon is a cloud-based Property Management System (Hotel Management Software) for hotels and B&Bs. It lets properties manage reservations, pricing, check-ins, payments, and channel distribution from one platform. The suite also includes a channel manager, booking engine, payments processing, housekeeping tools, and AI-driven revenue management (RaccoonRev Plus). It is aimed at independent hotels, boutique hotels, motels, hostels, guesthouses, serviced apartments, B&Bs, Airbnbs, vacation rentals, and multi-property groups.
What it's for
Features 21
- AI assistant 'Rocco' offering 24/7 multilingual in-platform support
- Automated guest emails and invoicing
- Channel manager connecting to 200+ OTAs, metasearch engines, GDSs, bedbanks
- Custom rate plans and packages
- Digital guest service menu for upselling
- Discount codes and agent logins
- Dynamic pricing rules synced across channels
- Google Hotels integration and price checker
- Mobile-friendly direct booking engine with bookable add-ons
- Payment links for prepayments/deposits/balances
- RaccoonCardMachine integrated in-person card payments
- RaccoonHousekeeping housekeeping/maintenance management with floor grouping and minibar reporting
- RaccoonID digital ID/passport scanner
- RaccoonRev / RaccoonRev Plus AI-driven dynamic pricing with competitor insights, demand and weather forecasting
- RaccoonSite no-code hotel website builder
- RaccoonUpsell digital upsell menu
- RaccoonWhiteLabel custom-domain, branding-removed booking engine
- Reservations calendar with drag-and-drop upgrades
- Revenue and operational reporting
- Self-serve and online check-in/check-out
- Virtual credit card (VCC) monitoring and automated charging
At a glance
Integrations
Pricing
No specific plan prices are publicly listed. A free 30-day trial is available for any upgrade module (e.g., RaccoonRev, RaccoonUpsell, Housekeeping, Digital ID Scanner, RaccoonSite) directly inside the platform.