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RoomRaccoon

The HMS that makes you more efficient·roomraccoon.com

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RoomRaccoon is a cloud-based Property Management System (Hotel Management Software) for hotels and B&Bs. It lets properties manage reservations, pricing, check-ins, payments, and channel distribution from one platform. The suite also includes a channel manager, booking engine, payments processing, housekeeping tools, and AI-driven revenue management (RaccoonRev Plus). It is aimed at independent hotels, boutique hotels, motels, hostels, guesthouses, serviced apartments, B&Bs, Airbnbs, vacation rentals, and multi-property groups.

What it's for

Manage reservations and a reservations calendar with drag-and-drop upgradesEnable self-serve and online check-in/check-outCreate rate plans and customize packagesSimplify group bookingsAutomate guest emails and generate invoicesGenerate revenue and operational reportsDistribute inventory and rates across 200+ OTA, metasearch, GDS and bedbank channelsAutomate dynamic pricing rules based on market demandConvert website visitors into direct bookings via a booking engineSell bookable add-ons (tours, meals, experiences)Send payment links and manage prepayments/depositsMonitor virtual credit cards and OTA transactionsAutomate housekeeping and maintenance trackingScan guest ID/passport for faster check-inTake in-person card payments via integrated card machineAI-driven pricing recommendations based on demand, weather, and competitor rates

Features 21

  • AI assistant 'Rocco' offering 24/7 multilingual in-platform support
  • Automated guest emails and invoicing
  • Channel manager connecting to 200+ OTAs, metasearch engines, GDSs, bedbanks
  • Custom rate plans and packages
  • Digital guest service menu for upselling
  • Discount codes and agent logins
  • Dynamic pricing rules synced across channels
  • Google Hotels integration and price checker
  • Mobile-friendly direct booking engine with bookable add-ons
  • Payment links for prepayments/deposits/balances
  • RaccoonCardMachine integrated in-person card payments
  • RaccoonHousekeeping housekeeping/maintenance management with floor grouping and minibar reporting
  • RaccoonID digital ID/passport scanner
  • RaccoonRev / RaccoonRev Plus AI-driven dynamic pricing with competitor insights, demand and weather forecasting
  • RaccoonSite no-code hotel website builder
  • RaccoonUpsell digital upsell menu
  • RaccoonWhiteLabel custom-domain, branding-removed booking engine
  • Reservations calendar with drag-and-drop upgrades
  • Revenue and operational reporting
  • Self-serve and online check-in/check-out
  • Virtual credit card (VCC) monitoring and automated charging

At a glance

free trial
TypeWeb app
DeploymentCloud
PlatformsWeb
Forindependent hotels, motels, hostels, serviced apartments, bed & breakfasts, boutique hotels, guesthouses, Airbnb hosts, vacation rental owners, multi-property groups, lodges
CompanyRoomRaccoon

Integrations

Booking.comExpediaGoogle Hotel AdsLightspeedDormakaba SaflokTwinfieldExactADFinityAirbnb ConnectRemoteLockPriceLabs

Resources

Pricing

No specific plan prices are publicly listed. A free 30-day trial is available for any upgrade module (e.g., RaccoonRev, RaccoonUpsell, Housekeeping, Digital ID Scanner, RaccoonSite) directly inside the platform.

Last checked 28 days ago·