smartQ is a project and task management tool with a Kanban-style visual task board for distributing work, tracking progress, and collaborating with a team online. It can track tasks, issues, and tickets, and is customizable to fit workflows like task tracking, issue management, or help desk. It supports custom fields, workflow automation, reporting, and external ticket submission via email or form.
What it's for
Features 18
- Advanced access management and logs
- Automation rules based on ticket conditions and actions
- Cross-project Dashboard View
- Custom branding (logo and favicon)
- Custom team roles and access rights per project
- Custom ticket fields via drag-and-drop form builder
- Email notifications with email reply capturing
- External Access for ticket submission via email or external form by non-registered users
- History/change log for each ticket
- Kanban-style Task Board with drag-and-drop ticket management
- List View with sortable, filterable table of tickets
- Mobile apps for iPhone, iPad, and Android
- Multi-language interface (17 languages)
- Open API for integrations
- Reports with cumulative/burn-down and bottleneck graphs, CSV/Excel export
- Ticket notes, files, and threaded discussions
- Universal Importer from CSV/Excel or 5pm
- Workflow designer with customizable stages and WIP limits
At a glance
Integrations
Complianceself-reported
Pricing
Free trial gives full access with unlimited users/projects for 30 days, but file storage is limited to 30Mb until a plan is chosen. 6 and 12 month prepay options available via bank transfer or check. Non-profit and educational pricing available by contacting the vendor directly.
Unlimited Project Boards, Unlimited External Users, Email notifications, Reports
0.5Gb x users storage
Unlimited Project Boards, Unlimited External Users, Email notifications, Reports, Pro Custom Tickets Fields, Pro Automation
1Gb x users storage
Special non-profit and educational pricing available on request.
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