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smartQ

smartQ — the visual task board that fits any workflow!·getsmartq.com

smartQ is a project and task management tool with a Kanban-style visual task board for distributing work, tracking progress, and collaborating with a team online. It can track tasks, issues, and tickets, and is customizable to fit workflows like task tracking, issue management, or help desk. It supports custom fields, workflow automation, reporting, and external ticket submission via email or form.

What it's for

Event PlanningHR RecruitmentIT Issue TrackingLeads ManagementMarketing CampaignTax PreparationHelp DeskTicket Tracking

Features 18

Advanced access management and logs
Automation rules based on ticket conditions and actions
Cross-project Dashboard View
Custom branding (logo and favicon)
Custom team roles and access rights per project
Custom ticket fields via drag-and-drop form builder
Email notifications with email reply capturing
External Access for ticket submission via email or external form by non-registered users
History/change log for each ticket
Kanban-style Task Board with drag-and-drop ticket management
List View with sortable, filterable table of tickets
Mobile apps for iPhone, iPad, and Android
Multi-language interface (17 languages)
Open API for integrations
Reports with cumulative/burn-down and bottleneck graphs, CSV/Excel export
Ticket notes, files, and threaded discussions
Universal Importer from CSV/Excel or 5pm
Workflow designer with customizable stages and WIP limits

At a glance

free trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb, iOS, Android

Fornon-profit organizations, educational institutions

CompanyDisarea LLC · 2007

Integrations

Google DriveDropboxOneDriveBoxFireflySpiderScribeSlackAlexaBigCommerceZapierGmailOffice 365Outlook8am5pmGoogle Apps

Complianceself-reported

SOC 2

Pricing

Free trial gives full access with unlimited users/projects for 30 days, but file storage is limited to 30Mb until a plan is chosen. 6 and 12 month prepay options available via bank transfer or check. Non-profit and educational pricing available by contacting the vendor directly.

Basic$7/user/mo

Unlimited Project Boards, Unlimited External Users, Email notifications, Reports

0.5Gb x users storage

Pro$10/user/mo

Unlimited Project Boards, Unlimited External Users, Email notifications, Reports, Pro Custom Tickets Fields, Pro Automation

1Gb x users storage

Special non-profit and educational pricing available on request.