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SmartSuite

AI-powered connected workflows platform for GRC, IT, projects, and business operations·smartsuite.com

SmartSuite is a cloud-based, AI-native work platform that unifies data, teams, and systems for standardizing workflows across an organization. It provides purpose-built solution suites for governance/risk/compliance, IT service delivery, project & portfolio management, and business operations, all running on a shared relational data foundation with no-code configuration, automation, AI agents, reporting, and enterprise security controls.

What it's for

Governance, risk, compliance and resilience managementIT service management and incident responseProject and portfolio managementSales, marketing, HR, procurement and other business operationsWorkflow automationCross-team reporting and dashboardsAI-assisted data entry and decision support

Features 20

200+ pre-built Solution Templates
AI Workflow Agents and AI Field Agents
Audit history and logging
Automation engine with triggers, conditions, multi-step actions
Bring-your-own LLM (OpenAI, Anthropic, AWS Bedrock, IBM WatsonX, Azure OpenAI)
Custom branded forms and home pages
European data residency option
IP address restrictions and Data Loss Prevention (DLP)
Multiple views: Grid, Kanban, Calendar, Timeline, Chart, Map
Native integrations and iPaaS support (Make, Zapier, Workato)
Native mobile apps for iOS and Android
No-code workflow orchestration (Studio)
Real-time dashboards and reporting
Relational data architecture with 44 field types
REST API and webhooks
Role-based permissions at workspace/solution/table/record/field level
Sandbox Workspaces for testing
SmartDoc AI-assisted text field
Solution Packaging for bundling apps/automations/data
SSO, MFA/2FA, SCIM user provisioning

At a glance

free tierfree trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb, iOS, Android

LanguagesEnglish, Bulgarian, French, German, Italian, Dutch, Polish, Portuguese, Spanish, Romanian, Russian, Swedish, Ukrainian, Japanese, Chinese (Simplified)

Forstartups, mid-sized teams, global enterprises

CompanySmartSuite

Integrations

Google WorkspaceMicrosoft 365SlackSalesforceZapierMakeGmailOutlookOktaMicrosoft ADOpenAIAnthropicAWS BedrockIBM WatsonXAzure OpenAI

Complianceself-reported

SOC 2 Type IIISO 27001GDPRHIPAA

Resources

Docs

Pricing

A 14-day free trial of the Professional plan is offered with no credit card required. Enterprise and Signature plans are quote-based (contact sales). The pricing FAQ also references a 'Free plan' under which all users are free, though this tier is not detailed as a separate plan card.

Team$20/user/mo

SmartSuite AI, Unlimited Solutions, 5,000 Records per Solution, 50GB of File Storage, 30 Days Recycle Bin

Min 3 Billable Users; 5,000 Records per Solution; 50GB of File Storage; 30 Days Recycle Bin

Professional$36/user/mo

SmartSuite AI, Unlimited Solutions, 100,000 Records per Solution, 100GB of File Storage, 45 Days Recycle Bin, Everything in Team, Folders, Gmail and Outlook Integrations, Advanced Permissions

Min 5 Billable Users; 100,000 Records per Solution; 100GB of File Storage; 45 Days Recycle Bin

EnterpriseQuote

Custom pricing; contact sales

Unlimited Solutions; 400,000 Records per Solution; 500GB of File Storage; 60 Days Recycle Bin

SignatureQuote

Described as an exclusive tailored plan; contact sales for pricing