Thirdlane Connect
thirdlane.com
Thirdlane Connect is the white-label unified-communications client app suite (web, desktop, and mobile) that ships as part of the broader Thirdlane multi-tenant communications platform. It provides voice calls, video meetings, chat/messaging, presence, and screen sharing with the same identity across web, iOS, Android, macOS, Windows, and Linux. Each tenant can brand the Connect app with a custom logo, app name, sign-in button color, and favicon, and publish it under their own name on the iOS App Store and Google Play. Connect also includes AI features (voice messages, dictation, on-device transcription) and CRM screen-pop/click-to-call integrations.
What it's for
Features 14
- Connect AI master switch enabling voice messages, dictation, and on-device transcription
- Connect Branding: customizable login page per tenant (logo, favicon, sign-in colors)
- Contact center agent functionality (queue, presence, interactions) within Connect
- CRM screen pop and click-to-call for Salesforce, HubSpot, Zoho, Microsoft Dynamics, SugarCRM, Pipedrive
- Mentions with per-conversation notification levels (16.1.3)
- Mobile-first calling using office extension and caller ID without exposing personal mobile number
- Multi-provider AI (OpenAI, Google Gemini, Anthropic Claude, or any OpenAI-compatible endpoint) for chat assist and recording analysis
- OIDC SSO with MFA across web, desktop, and mobile Connect apps
- On-demand and scheduled audio/video meetings with screen share and file sharing
- Per-tenant branding (custom logo, app name, sign-in button color, favicon)
- Same identity across web, iOS, Android, macOS, Windows, and Linux
- Siri calling on iPhone
- Voice, video, chat, and presence in one app
- White-labeled apps published on iOS App Store and Google Play under partner brand
At a glance
Integrations
Complianceself-reported
Pricing
No specific prices are published. The Multi-Tenant Platform offers standard PBX licensing as an annual subscription, sized to seats or concurrent calls. Dedicated Deployment and Thirdlane Cloud are available via quote/contact-sales.