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Zenoti

All-in-One Platform for Beauty, Fitness & Wellness·zenoti.com

Zenoti is an all-in-one, cloud-based software platform for salons, spas, medspas, fitness centers, and barbershops. It combines online booking, point of sale, payments, payroll, inventory management, memberships, and marketing automation in a single system. The platform also includes an 'AI Workforce' of AI agents (e.g., AI Receptionist, AI Concierge, AI Lead Manager, AI Marketer, AI Scribe, AI Dispute Manager) that automate front-desk, marketing, retention, and administrative tasks. It is used by 30,000+ businesses across 50+ countries.

What it's for

Online appointment booking and schedulingPoint of sale and payment processingPayroll and commission managementMembership and package managementGift cards and loyalty programsInventory management including injectable/Botox trackingHIPAA-compliant charting and clinical documentation (medspas)Marketing automation and reputation managementAI-driven lead capture and follow-upAutomated chargeback dispute managementStaff scheduling optimizationMulti-location business management

Features 20

Abandoned cart recovery
AI Dispute Manager for chargebacks
AI Lead Management
AI Receptionist (24/7 call answering and booking)
AI Scribe for SOAP notes and treatment documentation
Automated reputation management
Automated waitlist management
Business intelligence/reporting
Direct social bookings
Dynamic and premium provider pricing
Employee performance management
Forms & charting
Gift cards & referrals
Integrated payroll & tipping
Inventory management
Kiosk & Point of Sale
Loyalty programs
Memberships & packages
Online booking (webstore)
Photo manager

At a glance

TypeWeb app

DeploymentCloud

PlatformsWeb

Forsalons, spas, medspas, fitness centers, barbershops, wellness businesses, franchise businesses

CompanyZenoti · 2010

Integrations

HubSpotKlaviyoMailchimpPodiumBirdeyeADPGustoTippySlackWhatsAppReserve with GoogleSurescripts

Complianceself-reported

GDPRHIPAA

Pricing

All pricing is quote-based and customized by number of locations, providers, and capabilities needed ('Get a Quote'). Multi-location pricing is customized. Communication (voice/SMS/messaging) usage is billed based on consumption with optional base packs. AI Plus package required to use AI Agents.

AI PlusQuote

Required package tier to access Zenoti's AI Agents; exact price not stated, custom quote required.