Customermates
The Agentic Open-Source CRM·customermates.com
Customermates is an open-source AI CRM where AI agents (Claude, ChatGPT, Gemini) handle data entry such as deal stages, notes, and follow-ups via a native MCP endpoint. It includes a native unified inbox covering email, LinkedIn, WhatsApp, Instagram, and Telegram. It is GDPR-compliant, hosted in Frankfurt, Germany, and can be self-hosted under AGPLv3 or used as a managed cloud service.
What it's for
Features 20
- Audit log
- Calendar sync
- Contacts and organizations management
- CSV import and export
- Custom typed columns/fields
- Deals & pipeline tracking with custom stages
- File attachments on records
- Filters and segments
- List, card, and Kanban views
- n8n automation integration
- Native AI agents via MCP (44-45 tools)
- Notes and tags on records
- Reports and dashboards
- REST API and webhooks (26 webhook events)
- Roles and permissions
- Services linked to deals
- Shared accounts with team-wide inbox visibility
- Tasks, follow-ups, and reminders
- Unified inbox across email, LinkedIn, WhatsApp, Instagram, and Telegram
- Universal search
At a glance
Integrations
Complianceself-reported
Pricing
Cloud pricing is stated in EUR: Starter €12, Pro €29, Business €69 per user/month, or €10, €24, €57 per user/month when billed annually (2 months free). Enterprise is custom/quote-based. Self-hosted version is free forever under AGPLv3.
Free forever, run on your own server via Docker Compose, licensed under AGPLv3
Unlimited users, unlimited records
Includes a 7-day free trial, billed annually price shown is per user/month
0 connected accounts per user (no unified inbox)
Includes the 7-day free trial
1 connected account per user
Marked as 'Most popular'
3 connected accounts per user
Custom pricing, contact sales
Unlimited connected accounts (fair use)