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Customermates

The Agentic Open-Source CRM·customermates.com

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Customermates is an open-source AI CRM where AI agents (Claude, ChatGPT, Gemini) handle data entry such as deal stages, notes, and follow-ups via a native MCP endpoint. It includes a native unified inbox covering email, LinkedIn, WhatsApp, Instagram, and Telegram. It is GDPR-compliant, hosted in Frankfurt, Germany, and can be self-hosted under AGPLv3 or used as a managed cloud service.

What it's for

Managing contacts, organizations, deals, services, and tasks in one CRMLetting AI agents update deal stages, log notes, and draft follow-ups automaticallyConsolidating email, LinkedIn, WhatsApp, Instagram, and Telegram conversations into one inboxBuilding custom automation workflows with n8nTracking sales pipelines with list, card, and Kanban viewsReporting on pipeline value, cycle time, and team workload

Features 20

  • Audit log
  • Calendar sync
  • Contacts and organizations management
  • CSV import and export
  • Custom typed columns/fields
  • Deals & pipeline tracking with custom stages
  • File attachments on records
  • Filters and segments
  • List, card, and Kanban views
  • n8n automation integration
  • Native AI agents via MCP (44-45 tools)
  • Notes and tags on records
  • Reports and dashboards
  • REST API and webhooks (26 webhook events)
  • Roles and permissions
  • Services linked to deals
  • Shared accounts with team-wide inbox visibility
  • Tasks, follow-ups, and reminders
  • Unified inbox across email, LinkedIn, WhatsApp, Instagram, and Telegram
  • Universal search

At a glance

free tierfree trialopen sourceself-hostableAPI
TypeWeb app
DeploymentHybrid
PlatformsWeb, macOS, Windows, Linux
LanguagesEnglish, German
CompanyCustomermates

Integrations

ClaudeChatGPTGeminiCodexCursorn8nLinkedInLinkedIn Sales NavigatorWhatsAppInstagramTelegram

Complianceself-reported

GDPR

Resources

Pricing

Cloud pricing is stated in EUR: Starter €12, Pro €29, Business €69 per user/month, or €10, €24, €57 per user/month when billed annually (2 months free). Enterprise is custom/quote-based. Self-hosted version is free forever under AGPLv3.

Self-HostedFree

Free forever, run on your own server via Docker Compose, licensed under AGPLv3

Unlimited users, unlimited records

Starter€12/user/mo

Includes a 7-day free trial, billed annually price shown is per user/month

0 connected accounts per user (no unified inbox)

Pro€29/user/mo

Includes the 7-day free trial

1 connected account per user

Business€69/user/mo

Marked as 'Most popular'

3 connected accounts per user

EnterpriseQuote

Custom pricing, contact sales

Unlimited connected accounts (fair use)

Last checked 20 days ago·