eWay-CRM turns Microsoft Outlook into a full-featured CRM, letting users organize emails, contacts, companies, sales deals and projects directly inside Outlook. It integrates with Microsoft Teams, Power BI, Power Automate, SharePoint and other Microsoft 365 apps, and includes AI features such as task suggestions, email tone detection and email summaries. It can be used as eWay-CRM Online (cloud, Microsoft 365) or installed on a company's own servers.
What it's for
Features 20
- AI email summary generator
- AI email tone detection
- AI task suggestions
- AI-powered contact signature recognition
- API for building custom connectors
- Caller identification (iOS, Android)
- Cloud document/email storage
- Conditional formatting
- Convert email to contact, task, or deal
- Custom fields and custom forms
- Duplicate checker
- Email organization by contact/company/deal/project
- Microsoft Teams sharing/chat about emails
- Outlook calendar synchronization
- Power BI dashboards
- Project management with subprojects and timesheets
- Sales/deal management with bookkeeping (invoices, quotes, orders)
- SharePoint folder automation
- User views and shared views
- Workflows and automation
At a glance
Integrations
Resources
Pricing
All prices are listed in U.S. dollars and exclude applicable taxes. New signups get a 14-day eWay-CRM Plus trial, then are moved to the free eWay-CRM Free plan (unlimited users, unlimited time). Sales and Projects are separately priced modules layered on top of the Contacts & Companies plans.
Manual email saving, Convert email to contact, task, deal, Synchronization with Outlook calendar (1 calendar), User Views (1 per module), Word template editor, Basic configurations, Workflows - Basic (1 per module), Custom fields (10 in total), Custom forms (1 per module), Microsoft Teams, Power BI, WordPress integrations, Online help and community support, Cloud storage 200 MB
Unlimited users; 200 MB cloud storage for documents and emails
3-year billing: $15/user/month, billed at $540/user/3yrs; annual billed at $216/user/yr; monthly billed at $240/user/yr
10 GB cloud storage for documents and emails
3-year billing: $20/user/month, billed at $720/user/3yrs; annual billed at $288/user/yr; monthly billed at $324/user/yr. Recommended plan.
25 GB cloud storage for documents and emails (extendable)
3-year billing: $30/user/month, billed at $1,080/user/3yrs; annual billed at $432/user/yr; monthly billed at $480/user/yr. Ultimate plan.
50 GB cloud storage for documents and emails (extendable)
Per-user monthly price is lowest when billed every 3 years (e.g. Lite: $20/mo -> $15/mo billed 3-yearly) [raw type: other]
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