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FieldAware
Best Field Service Management Software & Mobile App.·fieldaware.com
FieldAware is a field service management platform for back-office staff and field technicians, offering work order management, scheduling and dispatch, route optimization, invoicing, asset management, and a customer portal. It provides a mobile app for iOS and Android that gives field workers access to job details, schematics, checklists, and customer information, including offline. FieldAware integrates with ERP, CRM, and accounting systems such as NetSuite and QuickBooks, and offers an open API.
What it's for
Work order managementScheduling and dispatch of field techniciansRoute and schedule optimizationMobile forms and digital checklistsAsset managementInvoicing and billing trackingReporting and analytics for managementCustomer portal for shared job visibilityOffline access to job data in the fieldAlerts and notifications for job statusTime management for field staffKnowledge management for field technicians
Features 16
- Alerts and notifications
- Asset management
- Customer portal
- FieldAware for NetSuite module with real-time sync
- Invoicing
- Knowledge management
- Mobile app for iOS and Android
- Mobile forms and custom checklists
- Offline capability for field workers
- Open API
- Pre-built and custom integrations with ERP/CRM/accounting systems
- Reporting & insights/analytics
- Route & schedule optimization
- Scheduling & dispatch (Smart Scheduler)
- Time management tracking
- Work order management
At a glance
API
TypeWeb app
DeploymentCloud
PlatformsWeb, iOS, Android, Windows
Forfield service businesses, mid-market and enterprise service organizations, field technicians, dispatch & operations staff, management, executives & owners
CompanyGPS Insight
Integrations
NetSuiteQuickBooks
Complianceself-reported
GDPRSOC 2
Resources