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FieldAware

Best Field Service Management Software & Mobile App.·fieldaware.com

FieldAware is a field service management platform for back-office staff and field technicians, offering work order management, scheduling and dispatch, route optimization, invoicing, asset management, and a customer portal. It provides a mobile app for iOS and Android that gives field workers access to job details, schematics, checklists, and customer information, including offline. FieldAware integrates with ERP, CRM, and accounting systems such as NetSuite and QuickBooks, and offers an open API.

What it's for

Work order managementScheduling and dispatch of field techniciansRoute and schedule optimizationMobile forms and digital checklistsAsset managementInvoicing and billing trackingReporting and analytics for managementCustomer portal for shared job visibilityOffline access to job data in the fieldAlerts and notifications for job statusTime management for field staffKnowledge management for field technicians

Features 16

Alerts and notifications
Asset management
Customer portal
FieldAware for NetSuite module with real-time sync
Invoicing
Knowledge management
Mobile app for iOS and Android
Mobile forms and custom checklists
Offline capability for field workers
Open API
Pre-built and custom integrations with ERP/CRM/accounting systems
Reporting & insights/analytics
Route & schedule optimization
Scheduling & dispatch (Smart Scheduler)
Time management tracking
Work order management

At a glance

API

TypeWeb app

DeploymentCloud

PlatformsWeb, iOS, Android, Windows

Forfield service businesses, mid-market and enterprise service organizations, field technicians, dispatch & operations staff, management, executives & owners

CompanyGPS Insight

Integrations

QuickBooksNetSuite

Complianceself-reported

GDPRSOC 2

Resources

Docs