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OctopusPro

Field service management made easy·octopuspro.com

OctopusPro is a cloud-based field service management platform that lets service businesses manage leads, quotes, bookings, invoices, payments, customers and staff from one connected system. It covers the full job lifecycle from lead capture and quoting through scheduling, dispatch, field execution, invoicing and payment, with GPS tracking of fieldworkers and a branded customer self-service portal. The platform supports mobile/on-site, storefront/multi-location, and remote/virtual service delivery models within a single account.

What it's for

Lead capture and follow-up for service businessesOnline booking and appointment schedulingJob assignment and fieldworker dispatchReal-time GPS tracking of fieldworkersInvoicing, billing and payment collectionRecurring appointment and maintenance schedulingFieldworker timesheet and payroll managementCustomer relationship and self-service managementQuote and estimate creation and trackingMulti-location and remote/virtual service management

Features 22

Automated reminders & confirmations
Booking management software
Booking rescheduling & cancellation
Branded field service app
Built-in CRM system
Complaints & quality management
Customer billing cycles & consolidated invoicing
Customer self-service portal
Dynamic pricing automation
Fieldworker GPS tracking & live location
Fieldworker payroll, earnings & payouts
Fieldworker timesheet management
Geofencing and GPS-based clock in/out
Integrated accounting
Invoicing and billing
Job assignment & request management
Lead management for service businesses
Mobile workforce management
Payments, deposits and refunds
Real-time field service reports
Recurring appointment scheduling
Scheduling of bookings and appointments

At a glance

free trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb, iOS, Android

Forowner-operators, growing teams, large crews and contractor networks, small businesses, enterprises, nonprofits, service businesses across many trades

CompanyOctopusPro Pty Ltd

Integrations

Google MapsGoogle CalendarGoogle ReviewsGoogle AnalyticsMeta PixelMailchimpFacebookStripePayPalSquareTwilioBraintreeAuthorize.NetCheckout.comeWAYTapWePay

Pricing

Established plan pricing is per seat ($60/mo per admin seat, $6/mo per fieldworker seat, or $600/yr and $60/yr respectively). The Unlimited Users plan also carries a usage fee of either $1 per booked job or 2% of monthly invoiced revenue. Google Maps usage is included via a shared key on Starter and Established plans; the Unlimited Users plan requires the customer's own Google Maps API key.

Starter$36.25/mo

For owner-operators

Includes 1 Admin + 1 Fieldworker seat; uses OctopusPro's shared Google Maps key

EstablishedQuote

For growing teams; marked as most popular

Unlimited users; uses OctopusPro's shared Google Maps key

Unlimited Users$99/mo

For large crews & contractor networks

Unlimited users; requires customer's own Google Maps API key due to high-volume usage

Starter plan: save 20% when billed annually