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Formbricks

The Open Source Experience Data Hub·formbricks.com

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Formbricks is an open-source experience management platform for surveys, in-app feedback, and customer insights. It lets teams collect feedback across websites, apps, and emails through a privacy-first suite, unify it in one place, analyze it with AI, and act on it quickly. The product is available as a managed cloud service (hosted in Frankfurt, Germany) or can be self-hosted for full data control.

What it's for

Run NPS, CSAT, CES and PMF surveysEmbed in-app surveys inside web and mobile appsTarget specific visitors on websites with surveysEmbed branded surveys in emailsPre-segment users for onboarding surveysLearn why users churnImprove trial-to-paid conversionCollect documentation feedbackSurvey users after they use a new featureAlways-on feedback widget for continuous feedbackUnify feedback from multiple sources into one storeAnalyze feedback with AI (topic clustering, chart generation)

Features 24

  • AI topic & subtopic labeling
  • AI translations
  • Attribute-based segmentation
  • Conditional logic
  • Contact & segment management
  • Custom dashboards & charts
  • Custom webhooks
  • File uploads in surveys
  • Full API access (incl. MCP)
  • Hidden fields
  • In-product (in-app) surveys
  • iOS and Android SDKs
  • Link-based surveys
  • Multi-media survey backgrounds
  • Partial response capture
  • Quota management
  • Recall information
  • Respondent identification
  • Self-hosting via Docker/Kubernetes/one-click install
  • Single-use survey links
  • Spam protection (reCAPTCHA)
  • Two-factor authentication
  • Unify feedback from all sources
  • Website visitor targeting

At a glance

free tierfree trialopen sourceself-hostableAPI
TypeWeb app
DeploymentHybrid
PlatformsWeb
Fordevelopers, small teams, enterprises
CompanyFormbricks GmbH

Integrations

SlackHubSpotZapierGoogle SheetsAmplitudePower BISupersetDiscord

Complianceself-reported

GDPRCCPASOC 2 Type IIISO 27001

Resources

Pricing

Plans range from free to $390/month. The Scale plan is listed at $325/month. Self-hosting is available for free (Community Edition) or with a separately-priced Enterprise (EE) License at a fixed monthly rate.

HobbyFree

Link-based surveys, In-product surveys, All question types, Conditional logic, Hidden fields, Partial responses, Recall information, Multi-media backgrounds, File uploads, Single-use links, Full API access (incl. MCP), Hosted in Frankfurt

1 workspace, 250 responses per month

Pro$74/mo

Marked 'Most popular'. Annual price computed from stated 'Get 2 months free' annual discount.

3 workspaces, 2,000 responses per month, opt-in dynamic overage handling

Scale$325/mo

Annual price computed from stated 'Get 2 months free' annual discount.

5 workspaces, 5,000 responses per month, opt-in dynamic overage handling

Discounts offered for students, teachers, or NGOs (mentioned in pricing FAQ, no amount stated)

Last checked 28 days ago·