Responsly is unclaimed —

Responsly

AI-Powered Customer Intelligence·responsly.com

Responsly is a customer feedback and experience management platform combining a survey and form builder with feedback collection, distribution (email, SMS, WhatsApp, embeds), analytics, and an AI agent called Athena that analyzes responses and surfaces insights. It offers integrations with CRM, support, and marketing tools plus an API and webhooks for building custom workflows. The platform is used by CX, product, marketing, HR, and research teams to track NPS/CSAT, detect churn signals, and generate automated reports.

What it's for

Decrease Customer ChurnIncrease Customer Lifetime ValueIncrease NPS / CSATImprove EngagementBuild High-Performing CultureImprove Operational EfficiencyDrive Revenue GrowthReduce Research Cost & Insight QualityAccelerate Product Innovation

Features 18

20+ question types
AI survey generator
Answer piping
Athena AI agent for automated feedback analysis and reporting
Audit logs
Conditional and skip logic
Custom branded themes and white-labeling
Drag-and-drop survey builder
Email, SMS, and WhatsApp survey distribution
Feedback API and webhooks
Live dashboards and cross-tab filters
Multi-page surveys with save & continue
NPS, CSAT, and CES measurement
Recurring surveys with scheduled sends
Response tagging and theme/topic detection
Role-based access control
Sentiment analysis and AI text analysis
Single sign-on (SSO/SAML)

At a glance

free tierfree trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb

ForCX professionals, Product research teams, Marketing teams, Human resources, Research teams, small businesses, large corporations, NGOs, government institutions

CompanyResponsly · 2011

Integrations

SalesforceHubSpotKlaviyoSlackZapierZendeskIntercomGoogle SheetsMicrosoft TeamsGoogle AnalyticsGoogle Tag ManagerMeta PixelAirtablePipedriveMailchimpCalendlyMakeChatGPTClaude

Complianceself-reported

GDPRCCPAHIPAA

Resources

Docs

Pricing

No exact plan prices are published; Essential and Professional plans require choosing 'Get Essential'/'Get Professional' to see cost, and Enterprise is quote-only via a scheduled demo. A free basic account can be created via sign-up. Paying yearly gives a 20% discount. Response volumes above 10,000/month require contacting the company for custom pricing.

EssentialQuote

No numeric price shown on the pricing page; button reads 'Get Essential'.

1 account, 500 monthly responses, 2GB file upload limit, unlimited forms and questions

ProfessionalQuote

No numeric price shown on the pricing page; button reads 'Get Professional'.

1 account, 1,000 monthly responses, 4GB file upload limit

EnterpriseQuote

Pricing available only by scheduling a demo; button reads 'Schedule Demo'.

Custom number of accounts, custom monthly response limit, custom file upload limit

20% off when paying yearly instead of monthly.