Global Relay provides compliant electronic communications archiving, messaging, supervision, and eDiscovery for regulated organizations. Its App unifies voice calling, text messaging, and WhatsApp messaging in one platform with automatic capture for compliance. Its Archive centralizes recordkeeping, eDiscovery, AI-driven surveillance, and reporting on a private cloud infrastructure built for regulated industries.
What it's for
Mobile communicationsChannels captureRecordkeepingCommunications monitoringLegal investigationVoice servicesData migration
Features 20
- AI surveillance with transcription and translation across 140+ languages
- AI-powered voice transcription
- Automatic capture and retention of conversations across communication channels
- Centralized administration of users, permissions, and policies
- Cloud-based communications archive
- Configurable disclaimers and opt-out controls
- Contact management directory
- Global Relay App for CarPlay
- Identity-aware search by custodian profile
- Legal hold controls by custodian, domain, or case
- Role-based access control
- Secure file sharing with colleagues and external contacts
- SMS and MMS text messaging
- Thread deduplication to reduce duplicate policy matches
- Topic-based instant messaging channels and group conversations
- Unified cross-channel eDiscovery search
- Usage and activity reporting
- Voice call recording
- Voice calling with a dedicated virtual business phone number
- WhatsApp messaging via the official WhatsApp Cloud API
At a glance
API
TypeWeb app
DeploymentCloud
PlatformsWeb, iOS, Android
Forregulated organizations, financial services firms, government agencies, legal firms, healthcare and life sciences organizations, insurance companies, energy companies, corporates
CompanyGlobal Relay Communications Inc. · 1999
Integrations
Google WorkspaceSendSafelyMicrosoft CopilotFellowWhatsAppChatGPT EnterpriseLinkedIn
Resources
Pricing
No prices are publicly listed; pricing is available by contacting the Global Relay sales team.
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