Impact CRM is a customer relationship management platform that uses machine learning, AI-driven sentiment analysis, and predictive analytics to process customer journey interaction data across sales, customer support, and marketing in real time. It offers automated lead segmentation, a customizable single-dashboard view of client data, and integration with trading platforms (MT4/MT5) and payment providers, making it suited to brokerages. The platform is designed to scale with a business via a 'pay as you grow' resourcing model and offers an API/webhook architecture for third-party integrations.
What it's for
Sentiment analysis of customer interactionsAutomated lead segmentation and assignment to sales agentsLead scoring and taggingUnified customer dashboard with lifetime value and KYC/AML statusTracking account activity, documents, calls, and emails in timelinesIntegration with MT4/MT5 trading platformsProcessing payments via multiple payment providersPerformance analytics for managers and executives
Features 15
- Account activity, document, call, and email timelines
- AI-driven sentiment analysis
- API and webhook integration architecture
- Automated lead segmentation
- Client lifetime value display
- Customizable single dashboard view
- GDPR-compliant data handling
- High-availability CDN infrastructure
- Horizontal scaling / failsafe platform
- HTTPS/SSL encrypted data transmission and storage
- Integration with MT4 and MT5 trading platforms
- KYC/AML verification status tracking
- Lead scoring and pre-defined lead pools
- Pay as you grow scalable resourcing
- Support for 250+ payment providers
At a glance
API
TypeWeb app
DeploymentCloud
PlatformsWeb
Forbrokerages, businesses of every size
CompanyImpact Tech LTD
Integrations
MT4MT5
Complianceself-reported
GDPR
Pricing
No specific prices listed; platform uses a 'pay as you grow' model where resources and seat count are customized per organization.
Similar apps
LeadSquaredThe CRM that tells you what to do, before you have to ask.PriceNot statedTry free—Runs onWebFeatures17
InsightlyThe modern, scalable CRM teams lovePrice$29–$99/user/moTry free14-day trialRuns onWebFeatures21
InsightsCRMBusiness Intelligence that powers your successPriceOn requestTry free—Runs onWebFeatures14
BSI Customer SuiteEurope’s Number One CRM/CX platformPriceNot statedTry free—Runs onWebFeatures15
CentripeAI-Powered Growth Engine for Sales & MarketingPrice$99–$299/moTry free14-day trialRuns onWebFeatures20
CorefactorsYour Revenue MultiplierPrice$6.99–$10.99/user/moTry free7-day trialRuns onWeb · Android +1Features19