BSI Customer Suite is unclaimed —

BSI Customer Suite

Europe’s Number One CRM/CX platform·bsi-software.com

BSI Customer Suite is an AI-powered, fully integrated CRM/CX platform made in Europe. It combines modules for artificial intelligence, customer & data insight, customer experience, customer relationship management, customer engagement, enterprise integration, and customer data management. It is used by companies in banking, insurance, retail, energy & utilities, and life sciences to unify sales, marketing and service, build customer journeys, and deploy AI agents for automated customer interactions. Customers can choose between different cloud infrastructures and more than 70 AI models while retaining data sovereignty.

What it's for

Alternative to Microsoft Dynamics 365Alternative to SalesforcePlanning and managing clinical trialsAutomating resource-intensive processes and personalizing contentPersonalized, event- and score-based customer communication across multiple channelsManaging multi-level marketing campaignsManaging customer inquiries and service requestsFront-office workplace integration with core banking systemsBuilding end-to-end CRM/ERP system landscapesTrigger-based customer journeys for cross-selling and upselling

Features 15

Agent Relationship Management for AI-driven customer contact
AI Agents for automated, proactive customer interactions
AI-powered CRM/CX platform
BSI Elements: pre-built use cases, processes, and configurations
Choice of cloud infrastructure providers for data sovereignty
Choice of over 70 AI models
Comprehensive reporting
Core banking system integration
Customer & Data Insight module for pattern recognition and correlations
Customer Data Platform for unified, GDPR-compliant data
Customer Engagement module
Customer Experience module for cross-channel customer journeys
Customer Relationship Management module
Enterprise Integration Platform for data connectivity
Multi-channel, personalized campaign management

At a glance

TypeWeb app

DeploymentCloud

PlatformsWeb

LanguagesEnglish, German, French, Italian

CompanyBSI Software · 1996

Integrations

Microsoft Dynamics 365Salesforce

Complianceself-reported

ISAE 3402 Type IIISO 27001GDPR