JustCall
AI Communication Platform for Sales & Support Teams·justcall.io
JustCall is an AI-powered business communication platform that gives sales and support teams one system to make and receive calls, texts, and WhatsApp messages. It includes a cloud phone system, multiple outbound dialers, AI voice agents for 24/7 call coverage, and AI-driven call scoring, coaching, transcription, and analytics. It syncs with 70+ CRMs and other business tools and offers a REST API and webhooks for custom workflows.
What it's for
Features 20
- 70+ native CRM and helpdesk integrations
- AI call scoring against custom rubrics
- AI call transcription and summarization
- AI voice agent for inbound and outbound calls
- Bulk SMS and MMS campaigns
- Call queue with callback
- Call recording with retention and redaction
- Cloud business phone system
- IVR / multi-level call menus
- Live call monitoring (listen, whisper, barge)
- Local and international phone numbers in 70+ countries
- Power, predictive, parallel, progressive, preview, and dynamic dialers
- Real-time AI agent assist during calls
- REST API and event webhooks
- Sentiment and moment analysis on calls
- Smart call routing and automated call distribution
- SMS bots for automated replies
- SMS, MMS, and WhatsApp shared inbox
- Voicemail drop and click-to-call website widget
- Workflow automation triggered by call/SMS outcomes
At a glance
Integrations
Complianceself-reported
Resources
Pricing
Main plans (Team $29, Pro $49, Pro Plus $89 per user/month) are billed annually; a month-to-month rate is not shown. Business and SalesPro plans require a custom quote. The AI Voice Agent is sold separately via Pay As You Go ($0.99/minute), Agent Lite ($99/month), and Agent Max ($249/month) tiers. A features FAQ elsewhere on the site states plans start at $19/user/month, which conflicts with the pricing page's $29 minimum — this discrepancy could not be resolved from the available copy.
Price shown is per user/month billed annually.
Minimum license: 2 users
Price shown is per user/month billed annually.
Minimum license: 2 users
Price shown is per user/month billed annually.
Minimum license: 2 users
Custom pricing; contact sales for a quote.
Minimum license: 10 users; custom quote required
Custom pricing for high-volume outreach teams; contact sales for a quote.
Minimum license: 2 users; custom quote required
AI Voice Agent pay-as-you-go tier.
For individuals & quick trials
AI Voice Agent add-on plan.
100 included minutes; for small teams
AI Voice Agent add-on plan.
300 included minutes; for power users