NextPhone is an AI receptionist and answering service that answers business phone calls 24/7, qualifies leads, and books appointments directly into a calendar or CRM. It offers custom intake questions, instant call transfers to humans, spam filtering, caller memory, and syncs with calendars and CRMs. The product is tuned with industry-specific intake playbooks for law firms, home-service contractors, and professional services businesses.
What it's for
Appointment schedulingLead qualificationCall routingAfter-hours answeringOverflow handlingCall trackingLegal intake and client screeningConsultation booking
Features 20
- 24/7 AI call answering
- 26+ AI voice options with adjustable speed and ambiance
- API, Zapier, Make & webhook access (Growth plan)
- Auto-setup from business website
- Call tracking with source attribution
- Caller memory (recognizes returning callers)
- CRM sync after every call
- Custom intake questions
- Directory transfer
- In-call texting to callers
- Instant call transfers to humans
- Lead qualification
- Multilingual support (10+/14 languages)
- Native Clio integration with automated matter creation
- Real-time appointment booking against calendar availability
- Real-time call analytics dashboard
- Smart call routing with custom rules
- Spam and robocall filtering
- Team access to shared phone lines and call history
- Two-way SMS conversations (Scale plan)
At a glance
free trialAPI
TypeWeb app
DeploymentCloud
PlatformsWeb
LanguagesEnglish, Spanish, French, Mandarin
Forsmall businesses, law firms, home-service contractors, professional services
CompanyPure Labs Inc
Integrations
Google CalendarOnceHubMyCaseVonageHubSpotHousecall ProT-MobilePracticePantherClioOomaZapierCalendlyOutlook CalendarNextivaDialpad8x8SalesforceServiceTitanClio GrowGoHighLevelAT&TSlackGoTo ConnectLawmaticsClio ManageMakeVerizonRingCentralGrasshopper
Complianceself-reported
ABA Model Rule 1.6
Pricing
Plans are listed as 'Starts at' prices ($199/$299/$599 per month), suggesting actual cost may vary. Flat monthly subscription with unlimited calls; no per-minute or per-call charges on any plan.
Pro$199/mo
Starts at $199/mo
Unlimited calls & users
Growth$299/mo
Starts at $299/mo
Scale$599/mo
Starts at $599/mo
Pay yearly and save up to 17%.
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