Qminder
Queue Management, Appointments & Service Analytics·qminder.com
Qminder is an in-person service platform that manages appointments, walk-ins, and queues for brick-and-mortar locations. It offers a service dashboard, check-in kiosks, remote sign-in, customer SMS messaging, waiting room displays, and analytics to reduce wait times and track staff and location performance. An AI-powered Service Analyst add-on lets teams ask questions about their service data in plain language.
What it's for
Features 20
- API and webhooks
- Appointment scheduling with booking and rescheduling
- Check-in kiosk (iPad self-service)
- Custom-branded customer-facing apps
- Data retention configuration
- Geofencing to prevent early check-in
- Location performance reports
- MCP integration connecting Qminder data to AI tools
- Multilingual customer-facing apps and SMS
- Online visitor website for booking and waitlisting
- Remote sign-in via QR code or weblink
- SAML-based SSO
- Service alerts for wait-time thresholds
- Service Analyst AI-powered conversational analytics
- Service dashboard for managing queues and appointments
- Service performance reports
- Staff performance reports
- Two-way customer SMS messaging
- Visitor history tracking
- Waiting room TV / Apple TV app display
At a glance
Integrations
Complianceself-reported
Resources
Pricing
Enterprise plan is quote-based ('Let's talk'). Minimum subscription term is one month; cancel anytime. Payment accepted by credit card or wire transfer. SMS notification charges are included for US, UK, and Canada; additional fees may apply elsewhere.
Billed monthly at $869 or $9,468/year with annual billing (Save 10%).
Includes 25 users; unlimited locations, visitors, and service lines
Billed monthly at $1,149 or $12,588/year with annual billing (Save 10%). Recommended plan.
Includes 50 users; unlimited locations, visitors, and service lines
Pricing available on request.
Unlimited locations, visitors, service lines, and users; tailored user count
Save 10% when billed yearly instead of monthly.