Waitwhile is unclaimed —

Waitwhile

Queue Management, Appointments, & Waitlist App·waitwhile.com

Waitwhile is a customer journey management platform that provides virtual queue management, appointment scheduling, automated customer communication, resource management, and analytics for businesses. It lets customers join waitlists or book appointments via QR code, SMS, web, or kiosk, and helps staff manage walk-ins and bookings from a single dashboard. The platform is fully cloud-based, requiring no customer download, and includes a documented API and webhooks for connecting to other business tools.

What it's for

Managing virtual waitlists and walk-insScheduling and managing appointmentsMerging scheduled appointments with walk-in queues (LineSync)Sending automated two-way SMS, email, and chat messages to customersTracking wait times with AI-powered predictive estimationAllocating staff, rooms, and equipment to customer demandBuilding customer retention through visit history and personalized outreachAnalyzing operational performance with dashboards and custom reportsConnecting queue and booking data to CRM, POS, and calendar systems

Features 20

2-way SMS, email, and web chat messaging
API access and webhooks
App Clips for frictionless NFC/QR check-in
Appointment scheduling
Audit logging and daily backup/recovery
Automated data anonymization
Custom report builder
Custom user roles and permissions
Geo-fencing to limit waitlist/booking join area
LineSync feature to merge waitlist and bookings
Multi-location analytics and reporting
Occupancy tracking
Resource and staff management
Salesforce integration
SAML and SSO support
Self sign-up and check-in kiosk mode
TV monitor display for live waitlist
Virtual queue / waitlist management
WaitIQ AI-powered wait time estimation
Zapier integration

At a glance

free tierAPI

TypeWeb app

DeploymentCloud

PlatformsWeb, iOS, Android, Windows

LanguagesEnglish, Svenska, Français, Español

Forretail businesses, luxury retail brands, government agencies, educational institutions, healthcare organizations, enterprises

CompanyWaitwhile Inc. · 2017

Integrations

SalesforceSlackGoogle CalendarMicrosoft OutlookZapier

Complianceself-reported

SOC 2ISO 27001HIPAAGDPRCCPAWCAG

Resources

Docs

Pricing

Starter and Business plans list a starting monthly price that increases based on a pricing calculator for number of locations (up to 10) and monthly visits. Enterprise pricing is custom and available on request via sales.

FreeFree

No contracts, cancel anytime.

1 location, up to 50 visits/month

Starter$31/mo

Starting price; higher tiers cost more depending on chosen locations/visits volume. Annual billing saves 20%.

Up to 10 locations, up to 2,500 visits/month

Business$55/mo

Starting price; higher tiers cost more depending on chosen locations/visits volume. Annual billing saves 20%.

Up to 10 locations, up to 5,000 visits/month

EnterpriseQuote

Custom pricing; contact sales.

Custom number of locations, custom number of visits

Save 20% on annual billing