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QuestionPro

AI-Powered insights, backed by real experts.·questionpro.com

QuestionPro is an online survey and market research platform that lets users design, distribute, and analyze surveys with over 80 question types and ready-made templates. It also offers dedicated products for customer experience (CX) management, employee experience (EX) and 360 feedback, live polling, online communities, and an enterprise research suite. The platform includes AI features for generating surveys, summarizing open-ended responses, building dashboards, and creating synthetic survey data.

What it's for

creating and distributing online surveysmarket research studies (conjoint, MaxDiff, A/B testing)customer experience (Voice of Customer) programsemployee experience and 360 feedback surveysNet Promoter Score (NPS) measurementlive polling with LivePollsonline community managementcustomer satisfaction surveysgenerating synthetic datasets to test surveys without using real respondent dataAI-generated survey creationsentiment analysis of video survey responsesjourney mapping and journey management

Features 25

80+ question types
Advanced branching logic
AI report/dashboard summarization
AI survey generation
Card sorting
Conjoint & Max-Diff analysis
Custom scripting & webhooks
Google Sheets integration
Heatmap analysis
Kiosk mode for offline surveys
Multilingual surveys
Net Promoter Score (NPS) tool
QuestionPro mobile app
Quota management
Raw data export
Real-time dashboard
Region specific data centers
SAML single sign-on (SSO)
Sentiment analysis
Skip logic branching
SPSS export
Survey templates
Synthetic data / digital twin generation
User roles & permissions
Video response sentiment analysis

At a glance

free tierfree trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb

LanguagesArabic, German, Spanish, French, Hebrew, Italian, Japanese, Dutch, Portuguese, Swedish, Thai, Turkish, English

Formarket research professionals, customer experience teams, HR / employee experience teams, businesses, universities and academic researchers, nonprofits

CompanyQuestionPro Inc. · 2005

Integrations

Google SheetsSalesforceGoogle AnalyticsZapierMarketoMicrosoft DynamicsHubspotCaspioTableauFTPQualtrics

Complianceself-reported

GDPRCCPAISO 27001HIPAASOC 2PCI DSSFERPASection 508Cyber EssentialsG-Cloud 13

Pricing

Advanced and Team Edition prices ($99 and $83 per user/month respectively) are shown as monthly-equivalent figures billed annually; no separate month-to-month price is listed. Research Suite and higher-tier CX/Employee Experience products are quote-based (contact sales). Separate Nonprofit and Academic pricing is mentioned but not detailed.

EssentialsFree

Free plan, upgradeable at any time.

1 User; 200 Responses per survey; can create 10 surveys, each capturing up to 200 responses

Advanced$99/user/mo · billed annually

$99 per user/month, billed annually. Includes a free 10-day trial.

1 User; 25K Responses per year

Team Edition$83/user/mo · billed annually

$83 per user/month, billed annually. Sign-up requires contacting sales.

5+ Users; 100K Responses per year

Research SuiteQuote

Enterprise-grade market research suite; pricing available on request.

10+ Users; custom response pricing