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Rannkly

All-in-One online reputation management tool for Businesses·rannkly.com

Rannkly is a SaaS platform that helps businesses manage their online reputation, social media presence, marketing campaigns, and customer communication from one place. It covers review collection, monitoring and AI-assisted responses, social media publishing and analytics, SMS/WhatsApp/email campaigns, unified messaging inboxes, forms, website widgets, a restaurant POS system, and an AI-driven hotel front-office tool called Rannkly Desk. The platform is aimed at helping businesses increase visibility, engage customers, and streamline day-to-day operations.

What it's for

Collecting and responding to customer reviews with AI assistanceMonitoring reviews across multiple review platformsAnalyzing review sentiment and trendsManaging business Q&A inboxesCompetitor review analysisScheduling and publishing social media posts in bulkMonitoring and responding to social media comments with AIRunning SMS, WhatsApp, and email marketing campaignsManaging contacts and conversations in a unified messaging inboxBuilding and managing chatbotsCreating customer complaint forms, surveys, and feedback formsAdding social, review, chatbot, forms, and live chat widgets to a websiteManaging restaurant billing, orders, KOT/KDS, and inventory via POSAutomating hotel guest requests and front-office operations via Rannkly Desk

Features 21

AI-assisted review responses (Smart Replies, Smart Response, Automated Response)
AI-assisted social media comment responses
Bulk social media post scheduling and publishing
Business Q&A inbox
Calendar planner for social content with filters
Chatbots for customer interaction
Competitor review analysis
Contact management and segmentation
Custom forms for complaints, surveys, and feedback
Drip campaigns and behavioral trigger automation
POS with billing, KOT/KDS, inventory, loyalty CRM, online ordering, menu management, and website builder
Rannkly Desk AI operating layer for hotel front-office automation
Ready-to-use messaging templates
Review monitoring across 100+ review platforms
Review sentiment and trend analysis
Review widgets for websites
Scan-to-review QR code collection
SMS, WhatsApp, and Email marketing campaigns
Social media monitoring and analytics
Unified messaging inbox across channels
Website widgets (social, reviews, chatbot, forms, live chat)

At a glance

API

TypeWeb app

DeploymentCloud

PlatformsWeb

Forsmall businesses, startups, large-scale organizations/enterprises, hotels (General Managers and Front Office teams), restaurants

CompanyRannkly

Pricing

All Review Management plans (Basic, Premium, Enterprise) require contacting sales for exact pricing; no numeric prices are published. Annual billing includes 2 months free.

BasicQuote

Pricing available only by contacting sales; for startups & small businesses.

Monitor reviews across 5 channels; data syncing 6 months; review syncing every 4 hours; 3 members

PremiumQuote

Pricing available only by contacting sales; for full scale businesses with high-volume usage.

Monitor reviews across 10 channels; data syncing 1 year; review syncing every 2 hours; 6 members

EnterpriseQuote

Custom pricing for large-scale organizations with complex needs; contact sales.

Monitor reviews across 22 channels; data syncing 2 years or more; review syncing every 1 hour; 10 or more members