RelationCity
Communicate with your target group wherever they are·relationcity.com
RelationCity is a digital marketing and communication platform that lets businesses send SMS, email and RCS messages to customers. It supports campaign creation, two-way SMS communication via inbox and keywords, contact list import/export and segmentation, and ready-to-use email templates with automation. The platform is positioned as GDPR-compliant and aims to become a fully omnichannel communication platform.
What it's for
Features 19
- 99.99% uptime
- Abandoned cart SMS reminders
- Campaign scheduling (date, time, sending speed)
- Contact list import/export (Excel, CSV)
- Contact segmentation via tags
- Custom sender name (numeric or character-based)
- Custom text fields for contacts
- Customer surveys via SMS
- Delivery confirmation via SMS
- Email automation
- Email marketing with ready-to-use templates
- GDPR-compliant messaging
- ISAE 3000 certification
- Order confirmation via SMS
- RCS Business Messaging with rich media, buttons and carousels
- RelationCity API
- Shortcode/virtual number and keyword setup
- SMS campaign creation with timing and targeting
- Two-way SMS communication via inbox
At a glance
Integrations
Complianceself-reported
Resources
Pricing
Prices are shown in EUR and are usage-based (per message) rather than flat monthly fees; exact per-message rates depend on destination country and volume and were shown only as illustrative starting figures (e.g. 0.00 EUR) in the pricing calculator. Add-on services like premium support, onboarding, keywords and virtual numbers have separate flat or 'from' EUR rates.
High-volume users can request a discounted quote
Credits are deducted per message sent; account cannot be overdrawn
Choose between GDPR-compliant email providers such as Postmark or Heysender; no per-message rate is shown on the page
Basic (160-character A2P text with URL previews), Single (rich multimedia), and Conversational (two-way, charged per 24-hour session) message types available
High-volume RelationCity users can request a quote to check if their volume qualifies for a discount