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RelationCity

Communicate with your target group wherever they are·relationcity.com

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RelationCity is a digital marketing and communication platform that lets businesses send SMS, email and RCS messages to customers. It supports campaign creation, two-way SMS communication via inbox and keywords, contact list import/export and segmentation, and ready-to-use email templates with automation. The platform is positioned as GDPR-compliant and aims to become a fully omnichannel communication platform.

What it's for

SMS marketing campaignsTwo-way SMS communication (customer feedback, surveys, sign-ups)Order confirmation messagesDelivery confirmation messagesAbandoned cart remindersCustomer surveys via SMSEmail marketing campaigns with templatesEmail automationRCS business messaging with rich media

Features 19

  • 99.99% uptime
  • Abandoned cart SMS reminders
  • Campaign scheduling (date, time, sending speed)
  • Contact list import/export (Excel, CSV)
  • Contact segmentation via tags
  • Custom sender name (numeric or character-based)
  • Custom text fields for contacts
  • Customer surveys via SMS
  • Delivery confirmation via SMS
  • Email automation
  • Email marketing with ready-to-use templates
  • GDPR-compliant messaging
  • ISAE 3000 certification
  • Order confirmation via SMS
  • RCS Business Messaging with rich media, buttons and carousels
  • RelationCity API
  • Shortcode/virtual number and keyword setup
  • SMS campaign creation with timing and targeting
  • Two-way SMS communication via inbox

At a glance

free trialAPI
TypeWeb app
DeploymentCloud
PlatformsWeb
Forbusinesses of all sizes, e-commerce businesses, organizations
CompanyONLINECITY.IO ApS · 1999

Integrations

PostmarkHeysender

Complianceself-reported

GDPRISAE 3000

Resources

Pricing

Prices are shown in EUR and are usage-based (per message) rather than flat monthly fees; exact per-message rates depend on destination country and volume and were shown only as illustrative starting figures (e.g. 0.00 EUR) in the pricing calculator. Add-on services like premium support, onboarding, keywords and virtual numbers have separate flat or 'from' EUR rates.

SMSQuote

High-volume users can request a discounted quote

Credits are deducted per message sent; account cannot be overdrawn

EmailQuote

Choose between GDPR-compliant email providers such as Postmark or Heysender; no per-message rate is shown on the page

RCSQuote

Basic (160-character A2P text with URL previews), Single (rich multimedia), and Conversational (two-way, charged per 24-hour session) message types available

High-volume RelationCity users can request a quote to check if their volume qualifies for a discount

Last checked 2 days ago·