ShoutOUT is an omnichannel customer engagement platform for SMS, WhatsApp, Email, and Webchat. Businesses use it to run SMS/WhatsApp/email marketing campaigns, manage a shared team inbox for two-way conversations across multiple channels, and integrate SMS and OTP APIs into their own products. It includes list segmentation, personalization, sender IDs, campaign scheduling, and analytics.
What it's for
Sending promotional offers and discounts to customersCollecting customer reviews via SMS linksSending order status updates and delivery notificationsTwo-way conversational messaging with customersSMS-based OTP verification for appsBulk SMS campaigns for schools, churches, weddings, and influencersRunning WhatsApp Business messaging and chatbotsManaging multi-channel customer conversations from a shared inbox
Features 16
- Built-in URL shortener with link tracking
- Bulk SMS campaigns
- Campaign scheduling
- Custom Sender IDs / branded phone numbers
- Detailed campaign analytics (delivery and open tracking)
- Global SMS coverage
- List segmentation into contact groups by interest/demographics
- Message templates
- Omnichannel shared inbox (SMS, WhatsApp, Messenger, Instagram, Webchat)
- OTP API for verification codes
- Personalized messaging with automatic name/info insertion
- SMS API for developers
- Transactional email
- Two-way/conversational messaging
- Unlimited contacts, team members, and SMS on all plans
- WhatsApp Business messaging with chatbots and SMS fallback
At a glance
free trialAPI
TypeWeb app
DeploymentCloud
PlatformsWeb
Forsmall businesses, large-scale businesses, developers
CompanyShoutOUT Labs
Integrations
CodexLovableClaude
Complianceself-reported
GDPR
Resources
Pricing
Pricing is based on SMS and Email credits (one credit equals one SMS); specific dollar amounts for plans/packages are not listed publicly. A free trial includes 20 free SMS credits. Custom SMS & Email packages are available depending on volume, and prices are stated to be tax inclusive with no hidden fees.
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