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inTouch

The customer engagement platform built on messaging·rdcom.com

inTouch is a multichannel customer engagement platform that lets businesses acquire, engage, and retain customers through SMS, Email, RCS, and automated Journeys. It centralizes audience and consent management, campaign creation, event-based automation (Journeys), and reporting in one environment. It connects to CRM, ecommerce, and business applications via APIs, webhooks, and native integrations.

What it's for

Capture contacts and consents via forms, landing pages, and dedicated campaignsSend relevant content via SMS, Email, and RCS based on data, events, and behaviorAutomate post-purchase journeys, recurring communications, loyalty programs, and reactivation flowsConnect CRM, ecommerce, and business applications via API, webhooks, and native integrationsManage subaccounts and white-label the platform for partners and agencies

Features 12

Account, user, and permissions management
API and webhook integrations
Audience and consent management
Email campaigns
Journey Builder for event-based automation
Native integrations with CRM, ecommerce, and business applications
OTP messaging
RCS Business Messaging campaigns
Reporting and statistics
SMS campaigns
Subaccount management for partners and agencies
White-label platform option for partners

At a glance

free trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb

LanguagesItalian, English, Spanish, German

Formid-market companies, SMEs, technology partners and agencies, enterprise projects, wholesale operators

CompanyR&D Communication Srl · 2000

inTouch

What it's for

Features 12

At a glance

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