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inTouch

The customer engagement platform built on messaging·rdcom.com

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inTouch is a multichannel customer engagement platform that lets businesses acquire, engage, and retain customers through SMS, Email, RCS, and automated Journeys. It centralizes audience and consent management, campaign creation, event-based automation (Journeys), and reporting in one environment. It connects to CRM, ecommerce, and business applications via APIs, webhooks, and native integrations.

What it's for

Capture contacts and consents via forms, landing pages, and dedicated campaignsSend relevant content via SMS, Email, and RCS based on data, events, and behaviorAutomate post-purchase journeys, recurring communications, loyalty programs, and reactivation flowsConnect CRM, ecommerce, and business applications via API, webhooks, and native integrationsManage subaccounts and white-label the platform for partners and agencies

Features 12

  • Account, user, and permissions management
  • API and webhook integrations
  • Audience and consent management
  • Email campaigns
  • Journey Builder for event-based automation
  • Native integrations with CRM, ecommerce, and business applications
  • OTP messaging
  • RCS Business Messaging campaigns
  • Reporting and statistics
  • SMS campaigns
  • Subaccount management for partners and agencies
  • White-label platform option for partners

At a glance

free trialAPI
TypeWeb app
DeploymentCloud
PlatformsWeb
LanguagesItalian, English, Spanish, German
Formid-market companies, SMEs, technology partners and agencies, enterprise projects, wholesale operators
CompanyR&D Communication Srl · 2000
Last checked 2 days ago·