Ruby is unclaimed —

Ruby

People-powered, AI-enhanced business call answering.·ruby.com

$143–$1725/mo · No free plan See pricing ↓

Ruby provides live virtual receptionist and managed live chat services for small businesses, combining trained human receptionists with AI-enhanced call handling, transcription, and sentiment analysis. The service offers 24/7 phone answering, live website chat, lead qualification, appointment scheduling, payment collection, and outbound calling to help small businesses capture leads and improve customer service. Access and activity are managed through an online portal and mobile app.

What it's for

24/7 live call answeringflexible call forwardinglead qualification and intakepayment processingappointment schedulingoutbound callingmanaged live website chatbilingual (English & Spanish) call handlingrobocall filteringHIPAA-compliant call and chat handling

Features 19

24/7 English & Spanish (bilingual) service
24/7 live call answering
5000+ integrations
AI-powered transcription and sentiment analysis
Appointment scheduling
Chat call-connect feature to bring warm leads to your phone
Custom greetings and custom FAQs
Flexible call forwarding
HIPAA-compliant receptionist and chat services
Lead qualification and intake
Managed live website chat
Mobile app for notifications and activity tracking
Number porting and hosting (local and toll-free numbers)
Outbound calling
Payment processing
Real-time status updates
Robocall filtering
Shared dashboard for call and chat activity
Voicemail and chat transcripts

At a glance

TypeWeb app

DeploymentCloud

PlatformsWeb

LanguagesEnglish, Spanish

Forsmall businesses, attorneys and small law firms, home services businesses (roofers, plumbers, HVAC, landscapers, contractors), business services firms (marketing, IT, insurance, design, agencies), healthcare providers, financial services professionals, freelancers, solopreneurs, startups

CompanyRuby Receptionists, Inc. · 2003

Complianceself-reported

HIPAA

Pricing

Plans differ only in included receptionist minutes or chats; all plans include the same feature set at no extra cost. Larger/custom offerings are available by contacting sales (quote-based).

50 minutes per month$250/mo

Great for startups

50 minutes per month

100 minutes per month$395/mo

Great for one-person businesses

100 minutes per month

200 minutes per month$720/mo

Most popular; great for small businesses of all kinds

200 minutes per month

500 minutes per month$1725/mo

Great for larger and growing businesses

500 minutes per month

10 chats per month$143/mo

Great for startups

10 chats per month

30 chats per month$335/mo

Great for solo practices and one-person businesses

30 chats per month

50 chats per month$520/mo

Most popular; great for organizations of all kinds

50 chats per month

20% savings when bundling live chat with a virtual receptionist plan [raw type: other]