VSCRM
Best CRM Software for Indian Sales Teams·vscrm.in
VSCRM is CRM software for Indian sales teams that captures leads from websites, Facebook campaigns, WhatsApp, calls, and property portals, assigns them to team members, and tracks follow-ups and sales performance from one dashboard. It offers WhatsApp-first lead communication, SIM-based and cloud dialer calling, task management, and manager-facing reporting. It is delivered as a browser and mobile-accessible SaaS product with no local installation required.
What it's for
Features 20
- 250+ third-party integrations
- Automated lead distribution to team members
- Bulk WhatsApp messaging with delivery tracking
- Cloud dialer and click-to-call
- Contact and customer management
- Duplicate lead detection and categorization
- Follow-up reminders and overdue alerts
- IVR integration
- Lead capture from websites, Facebook, WhatsApp, calls, and portals
- Live location tracking for field sales teams
- Marketing automation
- Mobile app access alongside web dashboard
- Real-time team performance dashboards
- Report and performance analytics
- Sales forecasting
- SIM-based calling
- Task management and assignment
- Two-factor verification and audit logs
- User management with roles and permissions
- WhatsApp CRM integration for lead communication
At a glance
Integrations
Pricing
Prices are stated per user/month in INR (Starter ₹1000, Growth ₹1200, Scale ₹1500), billed as selected; GST is extra. A separate landing page mentions plans 'starting from ₹500/month', which is inconsistent with the pricing page's ₹1000 minimum. Onboarding discounts are offered by calling the sales team.
Support availability: Business hours; Response time: 12-24 hours; no dedicated manager; no WhatsApp support.
Up to 10 Message, File, and Page Templates; limited Email & SMS campaigns; single team structure
Support availability: Extended hours; Response time: 4-6 hours; success manager available as optional add-on.
Up to 100 Message, File, and Page Templates
Response time: 10-30 minutes; success manager included.
Unlimited Message, File, and Page Templates
Pricing page shows a Monthly/Yearly toggle labeled 'Save 20%' for annual billing, though the discounted amount is not itemized.