VSCRM is CRM software for Indian sales teams that captures leads from websites, Facebook campaigns, WhatsApp, calls, and property portals, assigns them to team members, and tracks follow-ups and sales performance from one dashboard. It offers WhatsApp-first lead communication, SIM-based and cloud dialer calling, task management, and manager-facing reporting. It is delivered as a browser and mobile-accessible SaaS product with no local installation required.
What it's for
Features 20
- 250+ third-party integrations
- Automated lead distribution to team members
- Bulk WhatsApp messaging with delivery tracking
- Cloud dialer and click-to-call
- Contact and customer management
- Duplicate lead detection and categorization
- Follow-up reminders and overdue alerts
- IVR integration
- Lead capture from websites, Facebook, WhatsApp, calls, and portals
- Live location tracking for field sales teams
- Marketing automation
- Mobile app access alongside web dashboard
- Real-time team performance dashboards
- Report and performance analytics
- Sales forecasting
- SIM-based calling
- Task management and assignment
- Two-factor verification and audit logs
- User management with roles and permissions
- WhatsApp CRM integration for lead communication
At a glance
Integrations
Pricing
Prices are stated per user/month in INR (Starter ₹1000, Growth ₹1200, Scale ₹1500), billed as selected; GST is extra. A separate landing page mentions plans 'starting from ₹500/month', which is inconsistent with the pricing page's ₹1000 minimum. Onboarding discounts are offered by calling the sales team.
Support availability: Business hours; Response time: 12-24 hours; no dedicated manager; no WhatsApp support.
Up to 10 Message, File, and Page Templates; limited Email & SMS campaigns; single team structure
Support availability: Extended hours; Response time: 4-6 hours; success manager available as optional add-on.
Up to 100 Message, File, and Page Templates
Response time: 10-30 minutes; success manager included.
Unlimited Message, File, and Page Templates
Pricing page shows a Monthly/Yearly toggle labeled 'Save 20%' for annual billing, though the discounted amount is not itemized.
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