11ai
Conversational agents that sound human·11.ai
The platform lets users configure, deploy, and monitor AI voice and chat agents in 70+ languages with low latency, across channels such as phone, web widget, WhatsApp, SMS, and email. It is used for customer support, sales, and operations tasks like appointment scheduling, invoice management, purchase assistance, and account support. It includes analytics (success rates, CSAT, language usage, transcripts), guardrails/testing tools, and integrations with common business tools. Enterprise options include on-prem deployment, data residency, and compliance certifications.
What it's for
Features 17
- 11k+ voices across 70+ languages
- Built-in analytics: success rates, CSAT, language usage, transcripts, conversation history, debug logs
- Commercial license included
- Configure voice, language, knowledge base, system prompt, and workflows
- Dozens of integrations with business tools
- Expressive Mode for Agents
- Forward Deployed Engineers (enterprise)
- Guardrails and automated simulation testing before deployment
- LLM-agnostic - bring your own model
- Multi-channel deployment: phone, web widget, WhatsApp, SMS, email, chat
- Native SDKs for web and mobile
- On-prem deployment options
- Regional data residency options
- SSO and enterprise access controls
- WebSocket and REST APIs
- Workflow templates
- Zero Retention Mode
At a glance
Integrations
Complianceself-reported
Pricing
Only a free starter plan (15 minutes included) and an Enterprise tier (contact sales, quote-based) are described; no numeric paid pricing is shown on the pages.
Build your first agent in minutes - no engineering required.
15 minutes included for free
Quote-based; contact sales.