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11ai

Conversational agents that sound human·11.ai

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The platform lets users configure, deploy, and monitor AI voice and chat agents in 70+ languages with low latency, across channels such as phone, web widget, WhatsApp, SMS, and email. It is used for customer support, sales, and operations tasks like appointment scheduling, invoice management, purchase assistance, and account support. It includes analytics (success rates, CSAT, language usage, transcripts), guardrails/testing tools, and integrations with common business tools. Enterprise options include on-prem deployment, data residency, and compliance certifications.

What it's for

Customer support resolution and triageSales SDR / lead qualificationAppointment schedulingOutbound campaignsAnswering services and call centersHealthcare patient workflowsFinancial services account servicingOrder status and trackingInvoice managementPurchase assistanceAccount supportFAQ / knowledge base lookup

Features 17

  • 11k+ voices across 70+ languages
  • Built-in analytics: success rates, CSAT, language usage, transcripts, conversation history, debug logs
  • Commercial license included
  • Configure voice, language, knowledge base, system prompt, and workflows
  • Dozens of integrations with business tools
  • Expressive Mode for Agents
  • Forward Deployed Engineers (enterprise)
  • Guardrails and automated simulation testing before deployment
  • LLM-agnostic - bring your own model
  • Multi-channel deployment: phone, web widget, WhatsApp, SMS, email, chat
  • Native SDKs for web and mobile
  • On-prem deployment options
  • Regional data residency options
  • SSO and enterprise access controls
  • WebSocket and REST APIs
  • Workflow templates
  • Zero Retention Mode

At a glance

free tierAPI
TypeWeb app
DeploymentCloud
PlatformsWeb
Forenterprises, customer experience teams, sales and operations teams, developers
CompanyElevenLabs · 2022

Integrations

ZapierSalesforceStripeHubspotShopifyZendeskGenesysTwilioAmazon Connect

Complianceself-reported

SOC 2 Type IIISO 27001ISO 42001AIUC-1GDPRHIPAAPCI DSS Level 1

Resources

Pricing

Only a free starter plan (15 minutes included) and an Enterprise tier (contact sales, quote-based) are described; no numeric paid pricing is shown on the pages.

Create your AgentFree

Build your first agent in minutes - no engineering required.

15 minutes included for free

ElevenAgents for EnterpriseQuote

Quote-based; contact sales.

Last checked 28 days ago·