Robylon AI
Reimagine Customer Experience with AI Agents·robylon.ai
Robylon AI builds AI agents for sales and support across Chat, Email, Voice, WhatsApp and other channels, automating a large share of support workflows. The platform combines AI agents with human oversight to resolve customer queries, cutting resolution times and support costs. It offers a workspace-based credit system, knowledge base management, live agent seats, and integrations with helpdesk and messaging tools.
What it's for
Features 19
- 40+ third-party integrations
- Ability to remove Robylon branding
- AI agents for chat, email, voice, and WhatsApp support
- AI Copilot for response suggestions and conversation summarization
- Analytics dashboards (Basic, Chat, Voice, AI Insights)
- Audit Logs
- Automated sales lead qualification and demo booking
- Chat widget, WhatsApp, and Instagram channel support
- Credit-based usage and consumption tracking
- Custom branded domain hosting
- Custom Data Retention Policies
- Email and ticketing integration with Freshdesk, Zendesk, Zoho Desk
- Knowledge base with configurable knowledge sources and storage limits
- Live Agent Seats with shared inbox and conversation history
- LLM Fallback for AI model redundancy
- Multiple AI model support and BYOLLM (Bring Your Own LLM) on higher tiers
- Role-Based Access Control
- SSO (Single Sign-On) on Enterprise plan
- Voice channel support for phone calls and WhatsApp calls
At a glance
Integrations
Pricing
Enterprise plan pricing is available on request. Annual pricing ('Yearly -10%') appears tied to substantially larger credit allocations (e.g., 42k credits) rather than a simple discount of the base monthly price, making exact annual per-plan pricing ambiguous. Starter is listed as both free and $15/mo.
Site's pricing page lists Starter as $0 'Free forever', but a FAQ elsewhere states 'Starter ($15/mo)' with the same 300 credits — a contradiction within the pages.
300 credits ≈ 40 chats/month; 50 Knowledge Sources; Up to 1 MB KB Limit
Annual toggle shows $67.5/mo, but this appears tied to a much larger credit allocation (42k credits) rather than a simple 10% discount of the base $25 tier; mapping is ambiguous.
500 credits ≈ 67 chats/month; FAQ mentions flexible credit tiers from 500 to 3,500 credits/month
Annual toggle shows $179/mo, again tied to a 42k-credit allocation; not a straightforward discount of the base price.
4,500 credits ≈ 600 chats/month; FAQ mentions credit tiers from 4,500 to 10,000 credits/month
Custom, quote-based pricing ('Let's talk').
5,000 Knowledge Sources; Up to 500MB KB limit; custom credit volume
Workspace plans billed annually receive a discount compared to monthly billing, along with a 10% discount on add-ons.