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Kommunicate

The AI customer support agent that knows when to stop guessing.·kommunicate.io

$40–$200/mo · No free plan (30-day trial) See pricing ↓

Kommunicate is an AI-first customer service automation platform that lets support teams deploy AI agents across chat, email, WhatsApp, voice, web, and mobile apps. AI agents resolve routine queries automatically and hand off complex or ambiguous conversations to human agents with full context. The platform includes a no-code AI agent builder, live chat, ticketing, and analytics, and supports multiple AI model providers including OpenAI, Google Gemini, and Anthropic Claude.

What it's for

Automate customer support: resolve repetitive queries instantly using AIReduce support tickets by deflecting FAQs using chatbots and self-serviceEcommerce support automation: handle order tracking, returns, and refundsSaaS customer support: improve onboarding and reduce churnWhatsApp support automation: engage and support users on WhatsAppMultilingual support: provide customer service in 100+ languages

Features 18

AI agents that automatically resolve routine customer queries
AI email ticketing that converts emails into tickets and automates routing
AI Insights for querying conversation analytics
AI Suggestions for real-time agent recommendations
AI Summary for summarizing long chat or email threads
API and webhook access
Campaign messaging
Chatbot training from website content, knowledge base articles, and uploaded documents (PDFs, docs, spreadsheets)
Custom AI agents extending automation to IT, HR, Sales, and Ops workflows
Human handoff with full conversation context when escalation is needed
Integrations with CRMs and helpdesk tools (Zendesk, Salesforce, Freshdesk, HubSpot, Pipedrive)
Live chat for real-time human assistance
Mobile SDKs for iOS, Android, Flutter, React Native, and Ionic
Multilingual conversations across 100+ languages
No-code AI agent builder (Kompose)
Omnichannel support across web, mobile apps, WhatsApp, Telegram, Instagram, Messenger, Line
Support for multiple AI model providers (OpenAI, Google Gemini, Anthropic Claude, Dialogflow, Amazon Lex, IBM Watson)
Voice AI for automating phone call interactions

At a glance

free trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb, iOS, Android

LanguagesEnglish, Arabic, Spanish, French, German, Portuguese, Italian, Swedish, Russian

Forsmall and medium-sized businesses (SMBs), customer service and support teams, businesses of all sizes

CompanyKommunicate · 2020

Integrations

HubSpotSalesforceWebflowWhatsAppTelegramFacebook MessengerSquarespaceZoho DeskSlackAndroid SDKGoDaddyGoogle AnalyticsWixIBM WatsonPipedriveAnthropic ClaudeZendeskShopifyAmazon LexGoogle GeminiFreshdeskInstagramWordPressLINEDialogflowFlutter SDKOpenAIReact NativeIonicZapierMoodleiOS SDK

Complianceself-reported

GDPR

Resources

Docs

Pricing

Enterprise plan is quote-based ("Contact Sales"); pricing not publicly listed. All plans include a 30-day free trial with no credit card required.

Starter$40/mo

Additional conversations billed at $15 per 1,000 beyond plan limit.

250 conversations/month (~10K messages); 1 AI agent included; 1 team member included

Professional$200/mo

Additional conversations billed at $10 per 1,000 beyond plan limit.

2,000 conversations/month (~80K messages); 2 AI agents included; 3 team members included

EnterpriseQuote

Pricing is quote-based; contact sales.

Custom number of AI agents & seats

Save 20% with annual billing