Kommunicate
The AI customer support agent that knows when to stop guessing.·kommunicate.io
Kommunicate is an AI-first customer service automation platform that lets support teams deploy AI agents across chat, email, WhatsApp, voice, web, and mobile apps. AI agents resolve routine queries automatically and hand off complex or ambiguous conversations to human agents with full context. The platform includes a no-code AI agent builder, live chat, ticketing, and analytics, and supports multiple AI model providers including OpenAI, Google Gemini, and Anthropic Claude.
What it's for
Features 18
- AI agents that automatically resolve routine customer queries
- AI email ticketing that converts emails into tickets and automates routing
- AI Insights for querying conversation analytics
- AI Suggestions for real-time agent recommendations
- AI Summary for summarizing long chat or email threads
- API and webhook access
- Campaign messaging
- Chatbot training from website content, knowledge base articles, and uploaded documents (PDFs, docs, spreadsheets)
- Custom AI agents extending automation to IT, HR, Sales, and Ops workflows
- Human handoff with full conversation context when escalation is needed
- Integrations with CRMs and helpdesk tools (Zendesk, Salesforce, Freshdesk, HubSpot, Pipedrive)
- Live chat for real-time human assistance
- Mobile SDKs for iOS, Android, Flutter, React Native, and Ionic
- Multilingual conversations across 100+ languages
- No-code AI agent builder (Kompose)
- Omnichannel support across web, mobile apps, WhatsApp, Telegram, Instagram, Messenger, Line
- Support for multiple AI model providers (OpenAI, Google Gemini, Anthropic Claude, Dialogflow, Amazon Lex, IBM Watson)
- Voice AI for automating phone call interactions
At a glance
Integrations
Complianceself-reported
Resources
Pricing
Enterprise plan is quote-based ("Contact Sales"); pricing not publicly listed. All plans include a 30-day free trial with no credit card required.
Additional conversations billed at $15 per 1,000 beyond plan limit.
250 conversations/month (~10K messages); 1 AI agent included; 1 team member included
Additional conversations billed at $10 per 1,000 beyond plan limit.
2,000 conversations/month (~80K messages); 2 AI agents included; 3 team members included
Pricing is quote-based; contact sales.
Custom number of AI agents & seats
Save 20% with annual billing