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FloGPT

Transform Your Business with AI Chat and Voice Agents·flogpt.com

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FloGPT is an AI Chat & Voice Agents platform with a built-in AI CRM. It lets companies embed an AI chat widget on any website, run AI voice agents that answer and place phone calls 24/7, and unify chat, voice, email, SMS, WhatsApp, Instagram and Facebook conversations into one ticket inbox. Every agent is grounded in the company's own knowledge base via retrieval-augmented generation, and a visual workflow builder plus outbound trigger engine let teams design conversation flows and automated outbound campaigns without code.

What it's for

Embed an AI chat widget on any websiteRun AI voice agents that answer and place phone calls 24/7Unify chat, voice, email, SMS, WhatsApp, Instagram and Facebook into one ticket inboxTrigger outbound AI calls for sales, support, or recovery (abandoned cart, missed appointment follow-up)Look up Shopify orders, track shipments, and handle refunds/cancellationsAutomate appointment bookingGenerate leads for auto dealers, education, home services, insurance and real estateProvide 24/7 customer support and ticket routing

Features 19

  • AI chat widget embeddable via a single script tag or NPM package
  • AI voice agents for inbound and outbound phone calls
  • AI-to-human handover with full transcript context
  • Automatic chunking and embeddings for knowledge ingestion
  • Cross-channel contact identity resolution
  • Grounded answers with citations to source content
  • Knowledge base crawling of websites, sitemaps, PDFs, DOCX, and FAQ sheets
  • Managed customer support staffing with human agents and supervisors
  • Multilingual chat support (50+ languages, automatic detection)
  • Multilingual voice support (16 languages including 9 Indic locales)
  • Opt-in PII redaction on chat and call transcripts
  • Outbound trigger engine (webhooks, Shopify events, scheduled lists, time-relative cadences)
  • Region-locked data residency and audit logs
  • Role-scoped analytics (Self, Agent, Supervisor dashboards) with SLA and deflection tracking
  • Scheduled recrawls and delta updates to keep knowledge current
  • Shopify integration for order lookup, tracking, catalogue search, and recovery calls
  • Unified CRM inbox across chat, voice, email, SMS, WhatsApp, Instagram and Facebook
  • Visual Call Pipeline editor for designing call flows
  • Visual workflow builder with branching, versioning, and safe publishing

At a glance

free tier
TypeWeb app
DeploymentCloud
PlatformsWeb
LanguagesEnglish, Hindi, Tamil, Telugu, Kannada, Malayalam, Marathi, Bengali, Gujarati, Punjabi
CompanyFloGPT · 2024

Integrations

ShopifyTelnyxTwilioJioMSG91Google CalendarOutlook

Complianceself-reported

GDPRDPDPSOC 2HIPAATCPADLT

Resources

Pricing

The pricing page shows a Monthly/Yearly toggle but only monthly dollar amounts are displayed; annual pricing is described only as saving 'up to 20% over monthly' without stated per-plan annual figures. Voice agents and outbound calling require a paid plan due to telephony costs. A separate Custom plan is quote-based.

FreeFree

Free plan with limited features

100 messages, 1 workflow, 1 knowledge base, 1 chat widget, 1 team member, 1 data collection

Starter Plan$49/mo

Messages (2,000), Workflows (1), Knowledge Bases (1), Team Members (2), Chat Widgets (1), Data Collections (2)

2,000 messages, 1 workflow, 1 knowledge base, 2 team members, 1 chat widget, 2 data collections

Growth Plan$149/mo

Messages (5,000), Workflows (2), Knowledge Bases (5), Team Members (5), Chat Widgets (2), Data Collections (5)

5,000 messages, 2 workflows, 5 knowledge bases, 5 team members, 2 chat widgets, 5 data collections

Professional Plan$399/mo

Marked 'Most Popular' on the pricing page

20,000 messages, 5 workflows, 10 knowledge bases, 10 team members, 5 chat widgets, 14 data collections

Custom PlanQuote

Contact sales for custom pricing and features

Custom feature limits, tailored to the customer's needs

Annual billing saves up to 20% over monthly

Last checked 2 days ago·