FloGPT
Transform Your Business with AI Chat and Voice Agents·flogpt.com
FloGPT is an AI Chat & Voice Agents platform with a built-in AI CRM. It lets companies embed an AI chat widget on any website, run AI voice agents that answer and place phone calls 24/7, and unify chat, voice, email, SMS, WhatsApp, Instagram and Facebook conversations into one ticket inbox. Every agent is grounded in the company's own knowledge base via retrieval-augmented generation, and a visual workflow builder plus outbound trigger engine let teams design conversation flows and automated outbound campaigns without code.
What it's for
Features 19
- AI chat widget embeddable via a single script tag or NPM package
- AI voice agents for inbound and outbound phone calls
- AI-to-human handover with full transcript context
- Automatic chunking and embeddings for knowledge ingestion
- Cross-channel contact identity resolution
- Grounded answers with citations to source content
- Knowledge base crawling of websites, sitemaps, PDFs, DOCX, and FAQ sheets
- Managed customer support staffing with human agents and supervisors
- Multilingual chat support (50+ languages, automatic detection)
- Multilingual voice support (16 languages including 9 Indic locales)
- Opt-in PII redaction on chat and call transcripts
- Outbound trigger engine (webhooks, Shopify events, scheduled lists, time-relative cadences)
- Region-locked data residency and audit logs
- Role-scoped analytics (Self, Agent, Supervisor dashboards) with SLA and deflection tracking
- Scheduled recrawls and delta updates to keep knowledge current
- Shopify integration for order lookup, tracking, catalogue search, and recovery calls
- Unified CRM inbox across chat, voice, email, SMS, WhatsApp, Instagram and Facebook
- Visual Call Pipeline editor for designing call flows
- Visual workflow builder with branching, versioning, and safe publishing
At a glance
Integrations
Complianceself-reported
Pricing
The pricing page shows a Monthly/Yearly toggle but only monthly dollar amounts are displayed; annual pricing is described only as saving 'up to 20% over monthly' without stated per-plan annual figures. Voice agents and outbound calling require a paid plan due to telephony costs. A separate Custom plan is quote-based.
Free plan with limited features
100 messages, 1 workflow, 1 knowledge base, 1 chat widget, 1 team member, 1 data collection
Messages (2,000), Workflows (1), Knowledge Bases (1), Team Members (2), Chat Widgets (1), Data Collections (2)
2,000 messages, 1 workflow, 1 knowledge base, 2 team members, 1 chat widget, 2 data collections
Messages (5,000), Workflows (2), Knowledge Bases (5), Team Members (5), Chat Widgets (2), Data Collections (5)
5,000 messages, 2 workflows, 5 knowledge bases, 5 team members, 2 chat widgets, 5 data collections
Marked 'Most Popular' on the pricing page
20,000 messages, 5 workflows, 10 knowledge bases, 10 team members, 5 chat widgets, 14 data collections
Contact sales for custom pricing and features
Custom feature limits, tailored to the customer's needs
Annual billing saves up to 20% over monthly