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99helpers

AI agents that actually solve problems, not just answer questions.·99helpers.com

99helpers is an AI-powered customer support platform that provides 24/7 automated assistance through an intelligent chatbot trained on a business's own content. It includes an integrated help center for self-service documentation and a feedback center for collecting customer feedback and feature requests. Businesses build a knowledge base from PDFs, URLs, website crawls, or custom Q&A pairs, then embed a customizable chat widget on their site with a single line of code.

What it's for

Deploying an AI chatbot trained on company knowledge baseBuilding a searchable self-service help centerCollecting customer feedback and feature requests via formsOnboarding new software users with guided assistanceTracking and prioritizing bug reports and feature requestsAnswering technical support questions instantlyReducing support ticket volume through automation

Features 17

AI chatbot trained on a custom knowledge base
API access for chat completions and knowledge base management
Complete conversation history with metadata
Configurable initial/quick-start questions
Context-aware, multi-turn conversations
Conversation analytics (daily, weekly, monthly metrics)
Custom instructions to set AI tone and behavior
Custom Q&A pairs
Feedback center with custom forms
One-line embed code for website integration
Option to remove 'Powered by 99helpers' branding
PDF upload for knowledge base training
Searchable help center with categories and articles
Source citations linking to original content
URL content extraction
Website crawling for bulk content import
Widget appearance customization (colors, position, size)

At a glance

free tierfree trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb

ForSaaS companies, hospitality businesses, AI startups, software companies

Integrations

GitHubJiraJenkins

Complianceself-reported

GDPRCCPA

Resources

Pricing

Enterprise plan pricing is available by contacting sales. A monthly/yearly billing toggle is shown on the pricing page, but no annual price figures are displayed. The stated free trial length is 7 days on the pricing page, while a separate industry page mentions a 14-day free trial.

FreeFree

Basic AI chat bot, Limited help center, Basic support

Limited help center; basic support

Starter$19/mo

7 days free trial

1 team member

Pro$49/mo

7 days free trial

Multiple team members

EnterpriseQuote

Custom plan tailored to requirements; contact sales for pricing