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Atera

The all-in-one IT management platform, powered by AI·atera.com

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$129–$269/mo See pricing ↓

Atera is an all-in-one, cloud-based IT management platform combining Remote Monitoring & Management (RMM), Professional Services Automation (PSA), helpdesk ticketing, patch management, IT automation, remote access, and AI capabilities into a single solution. It uses a per-technician pricing model with unlimited endpoints. Its AI agent, Robin, is designed to autonomously resolve device and cloud IT issues end to end, and an AI Copilot assists technicians with diagnostics, ticket summarization, and script generation.

What it's for

monitoring and managing endpoints, servers, and networksticketing and help desk managementautomated patch managementnetwork discovery and asset managementremote access to devicesIT automation and scriptingonboarding and offboarding automationpassword/credential managementcustomer portal for end-user ticket submissionbilling and contract management for MSPsautonomous resolution of IT incidents via AI agent (Robin)

Features 19

  • AI Copilot for technicians
  • Analytical Reports
  • App Center / integrations marketplace
  • Asset Management
  • Billing and Contracts management
  • Customer Portal
  • IT Automation
  • IT Documentation
  • Multi-tenant dashboard for MSPs
  • Network Discovery
  • Onboarding/offboarding automation
  • Password management
  • Patch Management
  • Professional Services Automation (PSA)
  • Remote Access
  • Remote Monitoring and Management (RMM)
  • Robin autonomous AI agent
  • Security and Compliance tools
  • Ticketing and Help Desk

At a glance

free trialAPI
TypeWeb app
DeploymentCloud
PlatformsWeb, Windows, macOS, Linux, iOS, Android
LanguagesEnglish, French, German
ForManaged Service Providers (MSPs), IT departments, enterprises
CompanyAtera Networks Ltd. · 2012

Integrations

IT-GlueKeeperBitdefenderZapierDomotzSplashtopHomebrewAcronis

Complianceself-reported

ISO 42001ISO 27032ISO 27017SOC 2 Type IIISO 27018GDPRHIPAAISO 27001

Resources

Pricing

Pricing is per technician with unlimited endpoints included on all plans. Top tiers (Superpower for MSPs, Enterprise for IT departments) are custom-priced and require contacting sales. Some listed monthly-equivalent figures are explicitly stated as billed annually; billing cadence for other tiers is not separately restated.

Pro (MSP)$129/user/mo · billed annually

For MSPs

unlimited endpoints

Growth (MSP)$179/user/mo · billed annually

For MSPs; billing cadence not explicitly restated on this tier

unlimited endpoints

Power (MSP)$209/user/mo · billed annually

For MSPs; billing cadence not explicitly restated on this tier

unlimited endpoints

Superpower (MSP)Quote

Custom pricing, contact sales; for MSPs

unlimited endpoints

Professional (IT Department)$149/user/mo · billed annually

For internal IT departments

unlimited endpoints

Expert (IT Department)$229/user/mo · billed annually

For internal IT departments; billing cadence not explicitly restated on this tier

unlimited endpoints

Master (IT Department)$269/user/mo · billed annually

For internal IT departments; billing cadence not explicitly restated on this tier

unlimited endpoints

Enterprise (IT Department)Quote

Custom pricing, contact sales; for internal IT departments

unlimited endpoints

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Last checked 1 month ago·