Atera is unclaimed —

Atera

The all-in-one IT management platform, powered by AI·atera.com

Atera is an all-in-one, cloud-based IT management platform combining Remote Monitoring & Management (RMM), Professional Services Automation (PSA), helpdesk ticketing, patch management, IT automation, remote access, and AI capabilities into a single solution. It uses a per-technician pricing model with unlimited endpoints. Its AI agent, Robin, is designed to autonomously resolve device and cloud IT issues end to end, and an AI Copilot assists technicians with diagnostics, ticket summarization, and script generation.

What it's for

monitoring and managing endpoints, servers, and networksticketing and help desk managementautomated patch managementnetwork discovery and asset managementremote access to devicesIT automation and scriptingonboarding and offboarding automationpassword/credential managementcustomer portal for end-user ticket submissionbilling and contract management for MSPsautonomous resolution of IT incidents via AI agent (Robin)

Features 19

AI Copilot for technicians
Analytical Reports
App Center / integrations marketplace
Asset Management
Billing and Contracts management
Customer Portal
IT Automation
IT Documentation
Multi-tenant dashboard for MSPs
Network Discovery
Onboarding/offboarding automation
Password management
Patch Management
Professional Services Automation (PSA)
Remote Access
Remote Monitoring and Management (RMM)
Robin autonomous AI agent
Security and Compliance tools
Ticketing and Help Desk

At a glance

free trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb, Windows, macOS, Linux, iOS, Android

LanguagesEnglish, French, German

ForManaged Service Providers (MSPs), IT departments, enterprises

CompanyAtera Networks Ltd. · 2012

Integrations

AcronisBitdefenderHomebrewIT-GlueSplashtopDomotzKeeperZapier

Complianceself-reported

SOC 2 Type IIISO 27001ISO 27017ISO 27018ISO 27032ISO 42001HIPAAGDPR

Resources

Pricing

Pricing is per technician with unlimited endpoints included on all plans. Top tiers (Superpower for MSPs, Enterprise for IT departments) are custom-priced and require contacting sales. Some listed monthly-equivalent figures are explicitly stated as billed annually; billing cadence for other tiers is not separately restated.

Pro (MSP)$129/user/mo · billed annually

For MSPs

unlimited endpoints

Growth (MSP)$179/user/mo · billed annually

For MSPs; billing cadence not explicitly restated on this tier

unlimited endpoints

Power (MSP)$209/user/mo · billed annually

For MSPs; billing cadence not explicitly restated on this tier

unlimited endpoints

Superpower (MSP)Quote

Custom pricing, contact sales; for MSPs

unlimited endpoints

Professional (IT Department)$149/user/mo · billed annually

For internal IT departments

unlimited endpoints

Expert (IT Department)$229/user/mo · billed annually

For internal IT departments; billing cadence not explicitly restated on this tier

unlimited endpoints

Master (IT Department)$269/user/mo · billed annually

For internal IT departments; billing cadence not explicitly restated on this tier

unlimited endpoints

Enterprise (IT Department)Quote

Custom pricing, contact sales; for internal IT departments

unlimited endpoints